fix problems on Running Trainer [iphone]

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—— Run into issues on Running Trainer? Get help pending when official support gets back to you!

Running Trainer: Tracker&Coach
Info:
company: FITNESS22 LTD
: http://fitness22.com
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Bugs issue

Inaccurate mileage tracking

Fix: 1. Ensure that the GPS function is working properly as described in the first issue. 2. Check the app settings to see if there are options t... ⇲

Issues with average pace calculation

Fix: 1. Ensure that the app is correctly tracking your total distance and time. If there are inaccuracies in these metrics, the average pace will... ⇲

Drifting on the map

Fix: 1. Ensure that you are in an open area with a clear view of the sky to improve GPS accuracy. 2. Check for any updates to the app that may ad... ⇲

Inconsistent performance after declining paid version

Fix: 1. Clear the app's cache if the option is available in the settings. This can help improve performance. 2. Restart your device to refresh th... ⇲
 
Syncing issue

Difficulty saving run history across devices

Fix: 1. Ensure that you are logged into the same account on both devices. Check the app settings for account management. 2. Enable cloud backup i... ⇲
 
Customization issue

No cool down timer

Fix: 1. Use a separate timer app on your iPhone to set a cool down period after your run. You can set a timer for your desired cool down duration... ⇲

Requires manual pause during stops

Fix: 1. Check the app settings to see if there is an option to enable automatic pause during stops. Some apps have this feature to help manage yo... ⇲

No option to save running routes

Fix: 1. Use a mapping tool or app to create and save your running routes before your run. You can then refer to this map during your run. OR 2... ⇲
 
Ads issue

Pop-up ads feel tacky

Fix: 1. Check if there is an option to purchase an ad-free version of the app. This is often a one-time fee that can enhance your experience. O... ⇲
 
Compatibility issue

Lacks Apple Watch functionality

Fix: 1. If you have an Apple Watch, consider using the built-in Workout app for tracking runs, which integrates seamlessly with your iPhone. OR... ⇲

Limited integration with music apps

Fix: 1. Check the app settings for any options to connect with music apps like Spotify or Apple Music. Some apps allow you to play music directly... ⇲
 
Updates issue

Running Trainer lag after updates

Fix: 1. Restart your iPhone after an update to clear any temporary files that may be causing lag. 2. Check for any additional updates to the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
98.0%

Bad experience
1.1%

Neutral
0.9%

~ from our NLP analysis of 110,924 combined software ratings.

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 Private Data Running Trainer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Upgrade: $89.99 This in-app unlocks all plans.
  2. Premium Upgrade: $9.99 Unlocks all premium content
  3. Premium Upgrade: $9.99 This in-app unlocks all plans.
  4. Premium Upgrade: $14.99 This in-app unlocks all plans.
  5. Premium Upgrade: $9.99 This in-app unlocks all run plans + meal plan
  6. Premium Upgrade: $9.99 This in-app unlocks all plans + Meal Plan
  7. Premium Upgrade: $89.99 This in-app unlocks all plans.
  8. Premium Upgrade: $14.99 This in-app unlocks all premium content
  9. Premium Upgrade: $29.99 This in-app unlocks all plans.
  10. Premium Upgrade: $49.99 This in-app unlocks all premium content