fix problems on AccessMore Media [iphone]

—— Run into issues on AccessMore Media? Get help pending when official support gets back to you!

AccessMore Media

Info:

company: Educational Media Foundation

: https://www.accessmore.com/contactus

: www.accessmore.com

Chat with our AI-based AccessMore Media Support

🛠️ Common AccessMore Media Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AccessMore Media crashes frequently

Fix: 1. Update the App: Ensure that you have the latest version of AccessMore Media installed. Go to the App Store, search for the app, and check... ⇲

Episodes do not download in chronological order

Fix: 1. Check Download Settings: Open the app and go to settings. Look for download preferences and ensure that episodes are set to download in c... ⇲

Syncing issue

Episodes disappear from playlist after app closure

Fix: 1. Save Playlist: Before closing the app, ensure that you save your playlist. Look for a 'Save' or 'Sync' option in the app settings. 2. Che... ⇲

Bugs issue

Cannot track listened episodes

Fix: 1. Enable Tracking: Go to the app settings and ensure that the tracking feature is enabled. This may be labeled as 'Track Listening' or 'Pla... ⇲

Fast forward causes issues

Fix: 1. Use Alternative Controls: Instead of fast-forwarding, try using the skip forward button if available, as it may work more reliably. 2. Up... ⇲

Difficult to restart podcasts

Fix: 1. Use the Resume Feature: Look for a 'Resume' or 'Continue Listening' feature in the app to easily pick up where you left off. 2. Bookmark... ⇲

Inconsistent playback functionality

Fix: 1. Update the App: Make sure the app is updated to the latest version, as updates often fix playback issues. 2. Restart the App: If playback... ⇲

Freezing issue

AccessMore Media freezes when paused or interrupted

Fix: 1. Update the App: Check for updates in the App Store and install the latest version, as updates often fix freezing issues. 2. Restart the A... ⇲

Notifications issue

Notifications not received

Fix: 1. Check Notification Settings: Go to your iPhone settings, select 'Notifications', find AccessMore Media, and ensure that notifications are... ⇲

Glitches issue

Glitches when opening new episodes

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix glitches. 2. Clear Cache: Go to the app settings and cl... ⇲

Audio issue

Wrong recordings play

Fix: 1. Check Episode Selection: Ensure you are selecting the correct episode from the playlist. Sometimes, episodes may be mislabeled. 2. Update... ⇲

Installation issue

AccessMore Media requires frequent reinstallation

Fix: 1. Clear Cache Regularly: Regularly clear the app cache to prevent data buildup that may cause issues. 2. Update the App: Ensure you are usi... ⇲

Loading issue

AccessMore Media does not open on first try

Fix: 1. Restart Your Device: Restart your iPhone to clear any temporary glitches that may prevent the app from opening. 2. Update the App: Ensure... ⇲

Compatibility issue

Voiceover compatibility issues

Fix: 1. Check Accessibility Settings: Go to your iPhone settings, select 'Accessibility', and ensure that VoiceOver is enabled and configured cor... ⇲

Crashes issue

AccessMore Media closes when trying to navigate back

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may fix navigation issues. 2. Restart Your Device: Restart your... ⇲

Customization issue

Limited sorting options for topics

Fix: 1. Use Search Function: If sorting options are limited, use the search function to find specific topics or episodes quickly. 2. Check for Up... ⇲