fix problems on FMB- [iphone]

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—— Run into issues on FMB-? Get help pending when official support gets back to you!

FMB-Mobile 2.0
Info:
company: Farmers & Merchants Bank of Long Beach
: https://www.fmb.com/mobile
: www.fmb.com
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Network issue

Connectivity issues

Fix: 1. Check your internet connection. Ensure you have a strong Wi-Fi or cellular signal. You can test this by trying to load a website in Safar... ⇲
 
UI issue

Bill pay portion doesn't list payee properly

Fix: 1. Ensure that you have added payees correctly. Go to the Bill Pay section and check if the payee is listed under 'Manage Payees'. If not, a... ⇲

Routing number not on home page

Fix: 1. Navigate to the 'Account Information' or 'Settings' section of the app where account details are usually listed. The routing number may b... ⇲

Confusing fund transfer setup

Fix: 1. Take a moment to read through any help or tutorial sections within the app that explain how to set up fund transfers. 2. Follow the prom... ⇲

Mobile app feels antiquated

Fix: 1. Check for any updates to the app in the App Store. Developers often release updates to improve the user interface and experience. 2. Pro... ⇲

Lacks pending credit visibility

Fix: 1. Check if there is a 'Pending Transactions' section in the app. Some apps have this feature but may not display it prominently. 2. If you... ⇲

FMB- design is too similar to website

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, the similarity can be beneficial as it allows for easier navigation i... ⇲
 
Privacy issue

Account number only shows last four digits

Fix: 1. Check if there is an option in the app settings to display the full account number. Some apps have privacy settings that limit the visibi... ⇲
 
Compatibility issue

Requires Chrome instead of Safari for bill pay

Fix: 1. If you prefer using Safari, try clearing the browser cache by going to Settings > Safari > Clear History and Website Data. This can somet... ⇲
 
Support issue

No 24-hour customer service support

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. If you need assistance, consider using the ban... ⇲

No automated help available

Fix: 1. Check the app for any help or support sections that may provide answers to common questions. 2. Look for user guides or FAQs on the bank... ⇲
 
Payments issue

Mobile deposits sometimes fail

Fix: 1. Ensure that you are taking clear pictures of the check, with good lighting and no shadows. Make sure the entire check is visible in the f... ⇲
 
Features issue

Missing credit card management feature

Fix: 1. Check if there is a section in the app for managing credit cards. Sometimes, this feature may be located under 'Accounts' or 'Cards'. 2.... ⇲

Net worth chart limited to one year

Fix: 1. Check if there are any settings in the app that allow you to adjust the time frame for the net worth chart. Some apps have customizable o... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
5.7%

Neutral
2.2%

~ from our NLP analysis of 983 combined software ratings.

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 Private Data FMB- collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics