—— Run into issues on True VHS? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the microphone settings in the app. Go to the app settings and ensure that microphone access is enabled. If it is already enabled, try... ⇲
Fix: Ensure that the video file format is supported by the app. Check the app's documentation for supported formats and convert the video if nece... ⇲
Fix: Close the app completely and reopen it. This can help reset the recording counter and resolve any temporary freezing issues. OR Check for... ⇲
Fix: Evaluate your usage of the app and consider whether you can manage with the free features. If you find that you can, simply use the app with... ⇲
Fix: Review the features available in the free version and see if they meet your needs. If not, consider whether the premium features are worth t... ⇲
Fix: Log out and log back into your account within the app to refresh your subscription status and restore missing features. OR Check for any... ⇲
Fix: Set a reminder for yourself a few days before the subscription renewal date to evaluate whether you want to continue the subscription. OR... ⇲
Fix: Log into your account within the app after reinstalling. This should restore your previous subscription status and remove the demo mode. O... ⇲
Fix: Check your device's date and time settings. Ensure that your device is set to automatically update the date and time based on your time zone... ⇲
Fix: Ensure that you have enough storage space on your device before exporting long videos. Go to your device settings and check available storag... ⇲
Fix: Try exporting the video in lower resolution settings if available. This can reduce the file size and help with exporting long videos. OR... ⇲
Fix: Try closing and reopening the app to see if the ad refreshes and allows access to the record button. OR If ads are consistently blocking... ⇲
Fix: Check your device's privacy settings to ensure that True VHS has permission to access the microphone. Go to Settings > Privacy > Microphone... ⇲
Fix: Close other background apps to free up memory and resources on your device, which can help reduce lag in True VHS. OR Clear the app's cac... ⇲
Fix: Use external audio editing apps to adjust audio levels before importing videos into True VHS. This can provide a workaround for customizing... ⇲
Fix: Use a third-party app to add custom print dates to your videos before importing them into True VHS. OR Explore the app's settings to see... ⇲