fix problems on NewSpring [iphone]

—— Run into issues on NewSpring? Get help pending when official support gets back to you!

NewSpring

Info:

company: NewSpring Church

: https://rock.newspring.cc/workflows/152?Topic=Web

: newspring.cc

Chat with our AI-based NewSpring Support

🛠️ Common NewSpring Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires excessive personal information to access content

Fix: Review the app's privacy policy to understand what information is necessary and why. If you are uncomfortable with the amount of personal in... ⇲

NewSpring crashes upon opening

Fix: First, ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available,... ⇲

Video issue

Video only plays audio on iPad

Fix: Check if the app has any video playback settings that may be affecting the display. Ensure that your iPad is updated to the latest iOS versi... ⇲

UI issue

Logo alignment issue

Fix: This may be a minor visual bug. Try restarting the app to see if the logo aligns correctly after a fresh launch. If the issue persists, chec... ⇲

Black line on app icon

Fix: This could be a rendering issue. Try deleting the app and reinstalling it from the App Store. This can sometimes resolve icon display issues... ⇲

Content issue

Limited sermon availability compared to other apps

Fix: Explore the app's settings to see if there are options to filter or search for more content. Sometimes, content may be categorized or hidden... ⇲

Features issue

No live streaming feature

Fix: Check if there are any updates available for the app that may introduce new features, including live streaming. Go to the App Store and see... ⇲

Compatibility issue

Inconsistent performance on different devices

Fix: Ensure that all devices are running the latest version of the app and the operating system. Go to Settings > General > Software Update on ea... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.0%

Bad experience

10.0%

Neutral

0.0%

~ from our NLP analysis of 80 combined software ratings.

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Private Data NewSpring collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics