fix problems on Ostrich VPN [iphone]

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—— Run into issues on Ostrich VPN? Get help pending when official support gets back to you!

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Info:
company: GeWare Technology Limited
: https://www.ostrichvpn.net
: www.ostrichvpn.net
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Slow issue

Slow connection speeds

Fix: 1. Change server location: Open the Ostrich VPN app and try connecting to a different server. Some servers may be less congested than others... ⇲

Paid version has slow speed

Fix: 1. Test different servers: Even in the paid version, some servers may be faster than others. Switch servers to find a better connection. 2.... ⇲
 
Network issue

Frequent disconnections on screen lock

Fix: 1. Adjust VPN settings: Check the settings in the Ostrich VPN app for any options related to maintaining the connection during sleep or scre... ⇲

Inability to disconnect while connecting

Fix: 1. Force close the app: If you cannot disconnect, double-tap the home button and swipe up on the Ostrich VPN app to force close it. Reopen t... ⇲

Limited server options

Fix: 1. Explore server settings: Check the app for any settings that allow you to access more servers or regions. Sometimes, there may be hidden... ⇲

Inconsistent performance in high-filtering regions

Fix: 1. Try different servers: Connect to various servers within the app to find one that performs better in your region. 2. Use a different VPN... ⇲
 
Ads issue

Ads interrupt usage

Fix: 1. Upgrade to a paid version: If available, consider upgrading to a premium version of the app that may offer an ad-free experience. 2. Use... ⇲
 
Security issue

Requires security settings changes on Mac

Fix: 1. Follow instructions carefully: If the app requires changes to your Mac's security settings, follow the provided instructions step-by-step... ⇲
 
Uploads issue

Upload speed severely restricted

Fix: 1. Test different servers: Similar to download speeds, try connecting to different servers to see if upload speeds improve. 2. Check for bac... ⇲
 
Freezing issue

Ostrich VPN freezes in server section

Fix: 1. Restart the app: Force close the app and reopen it to see if this resolves the freezing issue. 2. Clear app cache: If the option is avail... ⇲
 
Updates issue

Connection issues after updates

Fix: 1. Restart your device: After an update, restart your iPhone to ensure all settings and connections are refreshed. 2. Reinstall the app: If... ⇲
 
Compatibility issue

No iOS connect on demand feature

Fix: 1. Manually connect: Since the feature is not available, you will need to manually connect to the VPN each time you want to use it. Make thi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.6%

Bad experience
6.3%

Neutral
3.1%

~ from our NLP analysis of 16,826 combined software ratings.

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 Private Data Ostrich VPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Monthly Premium: $3.99 Subscribe to use one month VIP service
  2. Weekly Premium: $1.49 More quality servers from multiple locations.
  3. Yearly Premium: $24.99 More quality servers from multiple locations
  4. Monthly Premium: $6.49 More quality servers from multiple locations