fix problems on Moises [iphone]

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—— Run into issues on Moises? Get help pending when official support gets back to you!

Moises: The Musician's App
Info:
company: Moises Systems, Inc
: https://help.moises.ai
: moises.ai
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Syncing issue
sync issues with Apple Music library

Fix: 1. Check Apple Music Settings: Go to Settings > Music and ensure that 'Sync Library' is enabled. This allows your Apple Music library to syn... »»
 
Network issue
requires internet connection for functionality

Fix: 1. Use Offline Features: If you need to use the app without internet, consider downloading tracks for offline use when you have a connection... »»
no offline use available

Fix: 1. Download Tracks When Online: Make sure to download any tracks you want to use offline while you have an internet connection. 2. Use Alte... »»
 
Audio issue
audio output bugs

Fix: 1. Check Audio Settings: Go to Settings > Sounds & Haptics and ensure that your audio output settings are correct. Make sure the volume is u... »»
poor separation quality for some songs

Fix: 1. Test Different Tracks: Not all songs will have the same separation quality. Try using different tracks to see if the issue persists. 2.... »»
problems with video sound extraction

Fix: 1. Check Video Format: Ensure that the video files you are trying to extract sound from are in a supported format. If not, convert them to a... »»
 
Customization issue
inability to sort library by bands

Fix: 1. Use Search Function: While you may not be able to sort by bands, you can use the search function within the app to find specific bands or... »»
limited pitch-change options

Fix: 1. Experiment with Available Options: Familiarize yourself with the pitch-change options available in the app and use them creatively to ach... »»
no random play for playlists

Fix: 1. Manually Shuffle: While the app may not have a random play feature, you can manually shuffle your playlist by rearranging the order of tr... »»
 
Updates issue
limited features in free version

Fix: 1. Maximize Free Features: Familiarize yourself with all the features available in the free version and use them to their fullest potential.... »»
 
Uploads issue
issues with uploading pre-recorded tracks

Fix: 1. Check File Format: Ensure that the pre-recorded tracks are in a supported format (like MP3 or WAV). If not, convert them using an audio c... »»
limited to 5 uploads per month

Fix: 1. Plan Your Uploads: Strategically plan which tracks you want to upload each month to make the most of your 5 uploads. 2. Use Other Apps:... »»
 
UI issue
inconsistent chord display

Fix: 1. Check for Updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to chord display. 2. Restart... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.6%

Bad experience
5.3%

Neutral
2.1%

~ from our NLP analysis of 21,214 combined software ratings.

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 Private Data Moises collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Moises Premium - Monthly: $5.99 Monthly subscription - Unlimited uploads
  2. Moises Premium - Monthly: $5.99 Monthly subscription - Unlimited uploads
  3. Moises Premium - Yearly: $39.99 Yearly subscription - Unlimited uploads
  4. Moises Premium - Yearly: $39.99 Yearly subscription - Unlimited uploads
  5. Moises Pro - Monthly: $29.99 Monthly subscription - Hi-Fi separation
  6. Moises Premium - Monthly: $5.99 Monthly subscription - Unlimited uploads
  7. Moises Premium - Yearly: $39.99 Yearly subscription - Unlimited uploads
  8. Moises Pro - Monthly: $29.99 Monthly subscription - Hi-Fi separation
  9. Moises Premium - Yearly: $39.99 Yearly subscription - Unlimited uploads
  10. Moises Pro - Yearly: $299.99 Yearly subscription - Hi-Fi separation