fix problems on Jonaxx Stories [iphone]

—— Run into issues on Jonaxx Stories? Get help pending when official support gets back to you!

Jonaxx Stories

Info:

company: Paule Cyrusse See

: https://jonaxxstories.com

: jonaxxstories.com

Chat with our AI-based Jonaxx Stories Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Trouble with account creation

Fix: Ensure that you are using a valid email address and that it is not already associated with another account. Check for any typos in your emai... »»

Delayed email verification

Fix: Check your spam or junk email folder to see if the verification email was filtered there. If you find it, mark it as 'Not Spam' to ensure fu... »»

Loading issue

Loading issues even with strong internet

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the... »»

Frequent loading without progress

Fix: Try closing other apps running in the background to free up resources. Double-click the home button (or swipe up from the bottom) and swipe... »»

Crashes issue

App crashes on certain devices

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... »»

Notifications issue

Notification issues

Fix: Check your notification settings for the app. Go to Settings > Notifications > Jonaxx Stories and ensure that notifications are enabled. You... »»

UI issue

Confusing comment replies

Fix: Familiarize yourself with the app's comment system. Look for any help or tutorial sections within the app that explain how to reply to comme... »»

Updates issue

Inability to see updates without reinstalling

Fix: Check for updates within the app. Some apps have a built-in update feature that allows you to refresh content without reinstalling. Look for... »»

Difficulty logging in

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... »»

Permissions issue

No option to screenshot content

Fix: If the app has restrictions on screenshots, consider using the 'Screen Recording' feature on your iPhone. Go to Settings > Control Center >... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.7%

Bad experience

5.3%

Neutral

4.0%

~ from our NLP analysis of 450 combined software ratings.

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Private Data Jonaxx Stories collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics