—— Run into issues on Cosmo Connected? Get help pending when official support gets back to you!
—— Does any problem match yours? click to get a solution tailored for you
Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... »»
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web browser and loa... »»
Fix: 1. Download content for offline use: If the app allows it, look for options to download specific content for offline viewing. This is usuall... »»
Fix: 1. Update the app: Ensure you are using the latest version of the app. Go to the App Store, tap on your profile icon, and check for updates.... »»
Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section within the app itself. This can provide immediate answers to common issue... »»
Fix: 1. Check notification settings: Go to Settings > Notifications > Cosmo Connected and ensure that notifications are enabled. Adjust the alert... »»
Fix: 1. Check system requirements: Visit the app's official website or App Store page to confirm the minimum iOS version required. Ensure your de... »»
Fix: 1. Customize your view: Check if the app allows you to customize the layout or hide certain features. Look for settings that let you adjust... »»
Fix: 1. Explore settings: Go through the app settings thoroughly to see if there are any hidden customization options that you may have overlooke... »»
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Cosmo Connected to save battery life.... »»