fix problems on Cleanup [iphone]

—— Run into issues on Cleanup? Get help pending when official support gets back to you!

Cleanup: Phone Storage Cleaner

Info:

company: Codeway Dijital Hizmetler Anonim Sirketi

: https://codeway.co/cleanup-support

: codeway.co

Chat with our AI-based Cleanup Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Confusing subscription terms

Fix: Carefully read the subscription terms in the app's settings or on the app store page to understand what is included. Look for any FAQs or he... »»

2% of users had this problem

Poor audio quality in videos

Fix: Check if the original video files have good audio quality. If the issue is with the app's playback, try using another media player to verify... »»

2% of users had this problem

Crashes issue

App crashes frequently

Fix: Ensure your iPhone's operating system is up to date, as updates often include bug fixes that can improve app stability. Go to Settings > Gen... »»

Slow issue

Slow loading times

Fix: Close any other apps running in the background to free up system resources. Double-click the Home button or swipe up from the bottom of the... »»

Bugs issue

Inaccurate duplicate detection

Fix: Manually review the duplicates detected by the app before deleting them. This ensures you don't accidentally delete important photos. OR... »»

Inconsistent best photo selection

Fix: Manually review the photos the app selects as the 'best' to ensure they meet your criteria. Adjust the selection as needed before finalizing... »»

App resets if not used in one sitting

Fix: Try to complete tasks in one session to avoid losing progress. If this isn't possible, take notes or screenshots of your progress to help yo... »»

Payments issue

Limited to deleting 5 photos per day in free version

Fix: Plan your deletions over several days to gradually clear out unwanted photos without exceeding the daily limit. OR Consider using the bui... »»

Subscription cost is high

Fix: Evaluate if the features offered in the subscription are necessary for your needs. If not, continue using the free version or look for alter... »»

Limited features without subscription

Fix: Evaluate if the free features meet your needs. If not, consider using multiple free apps to cover different functionalities without needing... »»

Gameplay issue

No option to save progress

Fix: Take screenshots of your progress or make notes of what you have done so far. This can help you remember where you left off if the app reset... »»

Glitches issue

Glitches in selecting photos

Fix: Restart the app to see if the glitches resolve. Close the app completely and reopen it to refresh its state. OR Ensure your device has en... »»

Settings issue

No background scanning

Fix: Keep the app open and active while it scans to ensure it completes the process. Avoid switching to other apps during this time. OR Schedu... »»

Customization issue

No option to exclude album photos

Fix: Manually move photos you want to exclude into a separate album before using the app. This way, you can avoid selecting them during the clean... »»

Errors issue

Error messages when deleting photos

Fix: Ensure the app has the necessary permissions to access and modify your photos. Go to Settings > Privacy > Photos and check that the app has... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.6%

Neutral

3.8%

Bad experience

3.6%

~ from our NLP analysis of 336,392 combined software ratings.

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Private Data Cleanup collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Cleanup Pro 1 Week: $4.99 Clean up duplicate photos in your iPhone
Cleanup Pro 1 Week: $5.99 Clean up duplicate photos in your iPhone
Cleanup Pro 1 Week: $6.99 Clean up duplicate photos in your iPhone
Cleanup Pro 1 Week: $3.99 Enjoy the Unlimited Cleanup Experience
Cleanup Pro 1 Week: $3.99 Enjoy the Unlimited Cleanup Experience
Cleanup Pro 1 Week: $5.99 Clean up duplicate photos in your iPhone
Cleanup Pro 1 Year: $29.99 Enjoy the Unlimited Cleanup Experience
Smart Cleaner for iPhone: $4.99 Clean up duplicate photos in your iPhone
Cleanup Pro 1 Week: $4.99 Enjoy the Unlimited Cleanup Experience
Cleanup Pro Lifetime: $39.99 Enjoy a Lifetime of Cleanup Experience