fix problems on ZETSU [iphone]

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—— Run into issues on ZETSU ? Get help pending when official support gets back to you!

ZETSU by Orion
Info:
company: DCODE, SLU
: https://zetsu.pw/
: zetsu.pw
Chat with our AI-based ZETSU Support
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Slow issue

Slow loading times

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. OR Clos... ⇲
 
Updates issue

Lost library after update

Fix: Log out of your account and log back in to see if your library reappears. OR Check if the app has a backup or restore option in the setti... ⇲

Modules not loading properly

Fix: Check your internet connection and try refreshing the app. If the issue persists, restart your device. OR Clear the app cache or reinstal... ⇲

Missing favorites after update

Fix: Check if the favorites are still in the app by navigating to the favorites section. Sometimes they may be hidden or moved after an update.... ⇲

Modules not loading after update

Fix: Restart the app to refresh the modules. If that doesn't work, try uninstalling and reinstalling the app. OR Check for any available updat... ⇲

Lost favorites after update

Fix: Check if the favorites are stored in a different section of the app post-update. Look for a 'Favorites' or 'Bookmarks' tab. OR If favorit... ⇲
 
Ads issue

Ads after every chapter

Fix: Consider using an ad-blocking app or browser if ZETSU allows for web access. This can help reduce the number of ads you see. OR Look for... ⇲

Annoying ads between chapters

Fix: Look for an option in the app settings to reduce the frequency of ads or to opt-out of certain ad types. OR Consider using a different re... ⇲

Ads freeze the app

Fix: Force close the app and restart it. This can help clear any temporary glitches caused by ads. OR Clear the app cache if the option is ava... ⇲

Long unskippable ads

Fix: Look for a premium version of the app that may offer an ad-free experience or shorter ads. OR Try using the app during off-peak hours whe... ⇲

Annoying ads when switching chapters

Fix: Try to minimize chapter switching by reading multiple chapters in one session to reduce the frequency of ads. OR Look for an option in th... ⇲

No option for ad-free version

Fix: Look for any in-app purchases that may offer an ad-free experience, or check the app's website for subscription options. OR Consider usin... ⇲

Ads are intrusive and suspicious

Fix: Use an ad blocker app to reduce the number of intrusive ads displayed while using the app. OR Be cautious of the ads you interact with; a... ⇲
 
UI issue

Chapters listed backwards

Fix: Check the app settings for a sorting option. Look for a 'Sort by' feature and select 'Newest First' or 'Oldest First' as per your preference... ⇲

Tiny font in manga

Fix: Check the app settings for a font size adjustment option. Increase the font size if available. OR Use the pinch-to-zoom gesture to enlarg... ⇲

Inability to swipe between pages

Fix: Check the app settings for a page-turning option. Ensure that swipe gestures are enabled. OR Try tapping the edges of the screen to turn... ⇲

Tiny font makes reading difficult

Fix: Adjust the font size in the app settings if available. Look for a 'Text Size' or 'Font Size' option. OR Use the device's accessibility se... ⇲
 
Customization issue

No continuous scroll option

Fix: Check the app settings for a reading mode or continuous scroll option. If not available, consider using a different app that supports this f... ⇲
 
Downloads issue

Difficulty in downloading chapters

Fix: Ensure you have a stable internet connection and enough storage space on your device. Check your settings to allow downloads over cellular d... ⇲

Some pages missing when downloaded

Fix: Check your internet connection during the download process to ensure all pages are fully downloaded. OR Try re-downloading the chapters t... ⇲

Inconsistent download performance

Fix: Ensure you have a stable internet connection and sufficient storage space on your device before downloading. OR Try downloading during of... ⇲

Missing chapters after download

Fix: Check if the chapters are stored in a different section of the app. Look for a 'Downloaded' or 'Offline' section. OR Re-download the chap... ⇲

Missing pages when reading offline

Fix: Ensure that you have downloaded all necessary chapters before going offline. Check the download status in the app. OR Try to read while c... ⇲
 
Audio issue

Background music cannot be turned off

Fix: Look for a music or sound settings option within the app to mute or turn off background music. OR If no option exists, try turning down t... ⇲
 
Account issue

Can't save reading progress without favorites

Fix: Use the 'Bookmark' feature if available to mark your last read page. Alternatively, take a screenshot of your last page for reference. OR... ⇲
 
Permissions issue

Inconsistent access to 18+ content

Fix: Ensure that your account settings allow access to 18+ content. Check for any age verification settings in the app. OR Log out and log bac... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.4%

Bad experience
20.9%

Neutral
9.7%

~ from our NLP analysis of 1,127 combined software ratings.

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 Private Data ZETSU collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data

  Cost of Subscriptions
  1. ZETSU Premium!: $2.49 No ads, unlimited downloads & more!
  2. KETSU Premium!: $23.99 No ads, unlimited downloads & more!