fix problems on GoodNovel [iphone]

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—— Run into issues on GoodNovel? Get help pending when official support gets back to you!

GoodNovel - Stories & Novels
Info:
company: SINGAPORE NEW READING TECHNOLOGY PTE. LTD.
: https://www.goodnovel.com/contact
: www.goodnovel.com
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Payments issue
Inconsistent coin earning system

Fix: Keep a log of your coin earnings and expenditures to identify patterns. This can help you understand when and how you earn coins, allowing y... »»
Frequent need to purchase coins

Fix: Set a reading schedule that allows you to pace your consumption of chapters. By reading fewer chapters per day, you can extend the time betw... »»
Chapters often too short for coin cost

Fix: Before purchasing a chapter, read reviews or summaries to gauge whether the content is worth the coin cost. This can help you make informed... »»
Difficulty tracking coin balance

Fix: Regularly check your coin balance after each purchase or earning event. Take screenshots or keep a manual log of your balance to track chang... »»
Lack of clarity on chapter coin requirements

Fix: Before purchasing a chapter, check if there is a preview option that shows the coin cost. This can help you make informed decisions about wh... »»
Limited options for earning free coins

Fix: Participate in any available referral programs or social media promotions that may offer free coins for sharing the app or inviting friends.... »»
No option for a subscription model

Fix: Keep an eye on updates from the app, as they may introduce new payment models in the future. In the meantime, consider budgeting your coin p... »»
 
Ads issue
Ads for earning coins can be time-consuming

Fix: Limit the time you spend on ads by setting a timer for yourself. Allocate a specific amount of time each day to watch ads for coins, and sti... »»
 
Bugs issue
App redirects to different books unexpectedly

Fix: Clear the app cache regularly to help improve performance and reduce unexpected redirects. You can do this by going to your device settings,... »»
Technical issues with bonus rewards

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve functionality. Check the App Store for any avai... »»
 
Gameplay issue
Increased frustration with waiting for chapters

Fix: Consider reading multiple books at once to reduce the frustration of waiting for new chapters. This way, you can switch to another book whil... »»
Inconsistent chapter quality and sequence

Fix: Read reviews or ratings of chapters before purchasing to gauge quality. This can help you avoid chapters that may not meet your expectations... »»
 
Support issue
Limited engagement with authors or feedback options

Fix: Look for any community forums or social media pages where authors may be active. Engaging with them there can provide a platform for feedbac... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.1%

Bad experience
7.8%

Neutral
6.1%

~ from our NLP analysis of 131,117 combined software ratings.

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 Private Data GoodNovel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 1000 COINS: $9.99 GoodNovel - Classics and more.
  2. 500 COINS: $4.99 GoodNovel - Classics and more.
  3. 2000 COINS: $19.99 GoodNovel - Classics and more.
  4. Weekly Subscription: $9.99 GoodNovel
  5. 600 COINS: $5.99 GoodNovel - Classics and more.
  6. 1500 COINS: $14.99 GoodNovel - Classics and more.
  7. 5000 COINS: $49.99 GoodNovel - Classics and more.
  8. 2500 COINS: $24.99 GoodNovel - Classics and more.
  9. 200 COINS: $1.99 GoodNovel - Classics and more.
  10. Weekly Subscription: $19.99 GoodNovel