fix problems on Modern Health [iphone]

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—— Run into issues on Modern Health? Get help pending when official support gets back to you!

Modern Health
Info:
company: Modern Health Inc.
: https://modernhealth.com
: modernhealth.com
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Account issue

Limited access to licensed therapists

Fix: 1. Check the app for any filters or settings that may limit your search for therapists. Ensure you have selected the correct preferences for... ⇲

Limited therapist diversity

Fix: 1. Use the app's filters to search for therapists based on specific criteria that may help you find a more diverse selection. 2. Consider r... ⇲

Frequent session cancellations

Fix: 1. Check your internet connection and ensure it is stable before starting a session. 2. If you are experiencing frequent cancellations, try... ⇲
 
Bugs issue

Inconsistent appointment scheduling

Fix: 1. Double-check your calendar settings within the app to ensure they are synced correctly. 2. If you experience issues, try logging out of... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use the in-app support feature to submit your queries, ensuring you provide detailed information about your issue. 2. Check the app's FA... ⇲

Long wait times for support

Fix: 1. Use the app's FAQ section to find answers to common questions, which may save you time. 2. If you need to contact support, try reaching... ⇲
 
Settings issue

Language settings issues

Fix: 1. Go to your iPhone Settings > General > Language & Region and ensure your preferred language is set correctly. 2. In the app, check if th... ⇲

Modern Health defaults to incorrect language

Fix: 1. Go to your iPhone Settings > General > Language & Region and set your preferred language. 2. In the app, check if there is a language se... ⇲
 
Forms issue

Form submission problems

Fix: 1. Ensure all required fields are filled out correctly. Look for any error messages that indicate what needs to be corrected. 2. Try submit... ⇲
 
UI issue

Unresponsive buttons

Fix: 1. Restart the app to see if the buttons become responsive again. 2. Check for any updates to the app that may fix bugs related to button f... ⇲

Inability to return to previous screens

Fix: 1. Use the back button or gesture (swipe from the left edge of the screen) to navigate back. 2. If the back button is unresponsive, try res... ⇲
 
Loading issue

Modern Health fails to load

Fix: 1. Check your internet connection to ensure you have a stable connection. Switch between Wi-Fi and cellular data to test. 2. Restart your i... ⇲
 
Ads issue

Misleading service offerings

Fix: 1. Review the app's description and features in the App Store to clarify what services are actually offered. 2. If you find discrepancies,... ⇲
 
Security issue

Excessive security measures

Fix: 1. Review your security settings in the app and adjust them to a level that you find comfortable while still maintaining security. 2. If tw... ⇲
 
Screen issue

Modern Health does not support screen rotation

Fix: 1. Check your device's orientation lock by swiping down from the top-right corner of the screen and ensuring the lock icon is not enabled.... ⇲

Modern Health requires wider screen for usability

Fix: 1. If possible, use the app on an iPad or a larger device for better usability. 2. Adjust your device's display settings to increase text s... ⇲
 
Installation issue

Initial setup issues

Fix: 1. Ensure you have a stable internet connection during the setup process. 2. Restart the app and try the setup process again, ensuring you... ⇲

Inability to proceed past setup

Fix: 1. Ensure all required fields are filled out correctly during setup. Look for any error messages that indicate what needs to be corrected.... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
7.7%

Neutral
0.8%

~ from our NLP analysis of 713 combined software ratings.

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 Private Data Modern Health collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics