fix problems on Starmony [iphone]

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—— Run into issues on Starmony? Get help pending when official support gets back to you!

Starmony - Make Music
Info:
company: Starmony AB
: https://support.starmony.io
: www.starmony.io
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Audio issue

Words mixed up in wrong order

Fix: Check if there is a feature to edit lyrics or text within the app. If so, manually rearrange the words to the correct order. Save your chang... ⇲

Silence when playing tracks

Fix: Verify that the track is not muted. Look for a mute button or volume slider within the app and ensure it is set to an audible level. Also, c... ⇲

Buzzing sound without earphones

Fix: Check the app's audio settings for any options related to audio output. If there is a setting for speaker output, ensure it is configured co... ⇲

Crackling sound with multiple harmonies

Fix: Try reducing the number of harmonies you are using in a single track. Sometimes, too many simultaneous audio tracks can overload the device'... ⇲

Lacks echo effects for vocals

Fix: Look for any built-in effects or filters within the app that may simulate echo or reverb. If available, apply these effects to your vocal tr... ⇲

Limited audio quality and beats

Fix: Explore the app's settings to see if there are options to adjust audio quality or select different beat styles. Sometimes, higher quality se... ⇲

Changes music type after recording

Fix: Before recording, double-check the selected music type or genre settings in the app. Ensure that you are not accidentally switching genres d... ⇲

No support for external mics

Fix: Check the app's audio input settings to see if there is an option to select an external microphone. If not, you may need to use the built-in... ⇲

Cannot add own backtrack

Fix: Look for an option in the app that allows you to import audio files. This may be under a section labeled 'Import' or 'Add Track'. Follow the... ⇲

Static sound when singing into mic

Fix: Check the microphone connection and ensure it is securely plugged in. If using an external mic, try a different one to see if the issue pers... ⇲
 
UI issue

UI frustrating and loses work

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Look for a 'Save' or 'Auto-Save' feature to ensure your work... ⇲
 
Battery issue

Battery drains quickly

Fix: Reduce the app's background activity by going to Settings > Battery and checking which apps are consuming the most power. Limit background a... ⇲
 
Login issue

Cannot log in

Fix: Double-check your login credentials for accuracy. Ensure that you are entering the correct email and password. If you have forgotten your pa... ⇲
 
Freezing issue

Starmony freezes

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen and swipe the Starmony app off the screen to close it... ⇲
 
Payments issue

No option to cash out earnings

Fix: Check the app's settings or account section for any options related to earnings or payouts. Sometimes, these options are hidden in submenus.... ⇲
 
Bugs issue

Metronome feature doesn't work

Fix: Check the app settings to ensure the metronome feature is enabled. Look for a metronome icon or option in the main interface and toggle it o... ⇲
 
Permissions issue

Gives up rights to music upon recording

Fix: Review the app's terms of service and user agreement to understand the rights you retain over your music. If the app allows you to export yo... ⇲
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 what users are saying
Good experience
84.6%

Bad experience
9.9%

Neutral
5.5%

~ from our NLP analysis of 436 combined software ratings.

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 Private Data Starmony collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

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