fix problems on Groundfloor Finance Inc. [iphone]

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—— Run into issues on Groundfloor Finance Inc.? Get help pending when official support gets back to you!

Groundfloor Finance Inc.
Info:
company: Groundfloor Finance Inc.
: https://support.groundfloor.us
Chat with our AI-based Groundfloor Finance Inc. Support
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Bugs issue

Groundfloor Finance Inc. is buggy and slow

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. If an update is avail... ⇲
 
UI issue

Poor user experience

Fix: Familiarize yourself with the app's layout and features by exploring each section. Take notes on what you find confusing and try to adapt yo... ⇲

No individual loan viewing

Fix: Keep a separate record of your loans in a spreadsheet or note-taking app, where you can track individual loan details manually. OR Use th... ⇲

Groundfloor Finance Inc. feels like a side project

Fix: Provide feedback through user reviews or forums to express your concerns and suggestions for improvement, which may help prioritize updates.... ⇲
 
Settings issue

Lack of detailed investment performance metrics

Fix: Use external financial tracking tools or apps that provide detailed analytics and metrics for your investments. You can manually input your... ⇲

Inadequate information compared to website

Fix: Use the website for detailed information and cross-reference it with the app. Bookmark the website for easy access. OR Take notes on the... ⇲
 
Login issue

Frequent sign-outs

Fix: Check your device settings to ensure that the app is allowed to run in the background and that battery optimization settings are not restric... ⇲

No biometric login

Fix: Set a strong password for your account and ensure you remember it, as this will be your primary method of logging in until biometric feature... ⇲
 
Slow issue

Laggy performance

Fix: Close other apps running in the background to free up system resources. This can help improve the performance of the Groundfloor app. OR... ⇲
 
Payments issue

Inability to transfer funds between accounts

Fix: Consider using a linked bank account to withdraw and deposit funds as needed, rather than transferring between accounts within the app. OR... ⇲

Unreliable money management system

Fix: Supplement the app with a dedicated budgeting or money management app that offers more reliable tracking and reporting features. OR Regul... ⇲

Defaulted loans

Fix: Monitor your loans closely and set reminders for payment deadlines to avoid defaults. Use a calendar app to help with this. OR Consider s... ⇲

High extension/default rate

Fix: Research the loans you are considering and choose those with lower default rates. Look for reviews and performance metrics before investing.... ⇲

Inconsistent payout schedules

Fix: Keep a detailed record of expected payout dates and amounts, and adjust your financial planning accordingly to manage cash flow. OR Set r... ⇲
 
Features issue

Groundfloor Finance Inc. lacks essential features

Fix: Identify the features you find essential and look for alternative apps that offer those functionalities. Research and compare options. OR... ⇲

Limited functionality for serious investors

Fix: Consider using additional investment platforms that cater specifically to serious investors, allowing for more advanced features and tools.... ⇲
 
Customization issue

No option to select properties individually

Fix: Keep a personal list of properties you are interested in and track their performance separately using a spreadsheet or note-taking app. OR... ⇲
 
Support issue

No tutorial for new users

Fix: Explore the app thoroughly and take notes on features and functions as you discover them. This will help you learn the app's capabilities ov... ⇲
 
Security issue

Groundfloor Finance Inc. lock feature missing

Fix: Use your device's built-in security features, such as screen lock or app lock, to secure access to your phone and the app. OR Regularly m... ⇲
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 what users are saying
Good experience
78.2%

Bad experience
15.5%

Neutral
6.4%

~ from our NLP analysis of 220 combined software ratings.

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 Private Data Groundfloor Finance Inc. collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data