—— Run into issues on Tissot Connected? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. 2. Restart both your iPhone and the Tissot Conne... ⇲
Fix: 1. Close the app completely by swiping it away in the app switcher. 2. Restart your iPhone. 3. Reopen the app to see if it still crashes. If... ⇲
Fix: 1. Ensure that all permissions are granted for the app. Go to Settings > Privacy and check permissions for the Tissot Connected app. 2. Try... ⇲
Fix: 1. Ensure that the watch is worn correctly and that the sensors are not obstructed. 2. Calibrate the activity settings in the app by going t... ⇲
Fix: 1. Check the time zone settings on your iPhone. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabled. 2. Restart... ⇲
Fix: 1. Check the app settings for language options. Go to the app settings and see if there is a language selection feature. 2. Change the langu... ⇲
Fix: 1. Ensure notifications are enabled for the Tissot Connected app. Go to Settings > Notifications > Tissot Connected and toggle on Allow Noti... ⇲
Fix: 1. Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > Tissot Connected and toggle o... ⇲
Fix: 1. Force close the app by swiping it away in the app switcher. 2. Restart your iPhone to clear any temporary glitches that may be causing th... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Look for a tutorial or help section within the app that may guide... ⇲
Fix: 1. Ensure that your iPhone and the Tissot Connected watch are within close proximity. 2. Restart both devices to refresh the connection. O... ⇲
Fix: 1. Ensure that the watch is in pairing mode. Refer to the watch manual for instructions on how to enable pairing mode. 2. Restart both the i... ⇲
Fix: 1. If you want to use the app on multiple devices, ensure you log out of the app on one device before logging in on another. 2. Check if the... ⇲
Fix: 1. Ensure that the charging cable and adapter are functioning properly. Try using a different cable or adapter if available. 2. Clean the ch... ⇲
Fix: 1. If a firmware update causes issues, try resetting the watch to factory settings and then attempt to pair again. Refer to the watch manual... ⇲
Fix: 1. Check the app for any help or FAQ sections that may provide guidance on common issues. 2. Look for user forums or community support group... ⇲