fix problems on White Rhino Coffee [iphone]

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—— Run into issues on White Rhino Coffee? Get help pending when official support gets back to you!

White Rhino Coffee
Info:
company: White Rhino Coffee
: https://www.incentivio.com/
: www.incentivio.com
Chat with our AI-based White Rhino Coffee Support
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UI issue

Incomplete food item listings

Fix: Try refreshing the app or logging out and back in to see if the listings update. Sometimes, a simple refresh can resolve display issues. O... ⇲

Poor UI/UX design

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on what you find confusing, and use this information to nav... ⇲
 
Notifications issue

Does not notify when order is ready

Fix: Check the app's notification settings to ensure that notifications are enabled. Go to your iPhone's Settings > Notifications > White Rhino C... ⇲
 
Bugs issue

Points do not work in-store

Fix: Verify that you are logged into your account before making a purchase. Sometimes, points may not apply if you are not logged in. Check your... ⇲

Most app features do not work

Fix: Ensure that you have the latest version of the app installed. Go to the App Store and check for updates, as newer versions often fix bugs an... ⇲

Employees do not scan QR codes

Fix: If you encounter this issue, politely remind the employee that the QR code is meant to be scanned for your order. Sometimes, staff may forge... ⇲
 
Registration issue

Difficult account creation process

Fix: Ensure you are using a strong and valid email address during the account creation process. If you encounter errors, try using a different em... ⇲
 
Payments issue

Complicated payment method setup

Fix: Follow the app's step-by-step guide for adding payment methods. Take your time to ensure each step is completed correctly, and double-check... ⇲

Rewards do not show at checkout

Fix: Before checking out, navigate to the rewards section of the app to ensure your rewards are active. Sometimes, rewards need to be activated b... ⇲

Add card function unresponsive

Fix: Try closing the app completely and reopening it. This can sometimes resolve temporary glitches with unresponsive features. OR If the issu... ⇲
 
Rewards issue

Taco Tuesday reward not visible

Fix: Check the app's promotions or rewards section to see if the Taco Tuesday reward is listed there. Sometimes, promotions are time-sensitive an... ⇲
 
Freezing issue

White Rhino Coffee frequently freezes

Fix: Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing the freezes. OR E... ⇲
 
Loading issue

Cannot load gift card

Fix: Ensure you have a stable internet connection, as poor connectivity can prevent the app from loading gift cards. Try switching between Wi-Fi... ⇲
 
Login issue

Login issues

Fix: Double-check your login credentials for any typos. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲
 
Pricing issue

High prices for menu items

Fix: Consider looking for any available promotions or discounts within the app that may help offset the costs of menu items. Check the promotions... ⇲
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 what users are saying
Good experience
91.5%

Bad experience
6.1%

Neutral
2.4%

~ from our NLP analysis of 329 combined software ratings.

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 Private Data White Rhino Coffee collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics