fix problems on MeQuilibrium [iphone]

—— Run into issues on MeQuilibrium? Get help pending when official support gets back to you!

meQuilibrium

Info:

company: Mequilibrium Mobile

: https://www.mequilibrium.com/support

: www.mequilibrium.com

Chat with our AI-based meQuilibrium Support

🛠️ Common meQuilibrium Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

meQuilibrium freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the meQuilibrium app. 2. Restart your iPhone to clear any te... ⇲

Login process is cumbersome

Fix: 1. Use the 'Remember Me' feature if available to save your login credentials. 2. Ensure your password is saved in your iPhone's password man... ⇲

Invalid credentials error

Fix: 1. Double-check your username and password for any typos. 2. If you have forgotten your password, use the 'Forgot Password' option to reset... ⇲

Requires constant logging in

Fix: 1. Use the 'Remember Me' feature if available to stay logged in. 2. Check your iPhone's settings to ensure that the app is allowed to run in... ⇲

Loading issue

Content fails to load

Fix: 1. Check your internet connection; try switching between Wi-Fi and cellular data. 2. Clear the app's cache by going to Settings > General >... ⇲

Crashes issue

meQuilibrium crashes during meditation

Fix: 1. Close the app completely and restart your iPhone. 2. Check for any available updates for the app and install them. 3. Try reducing the nu... ⇲

Notifications issue

Notifications lead to inaccessible content

Fix: 1. Review your notification settings in the app to ensure they are set up correctly. 2. Go to Settings > Notifications > meQuilibrium and ad... ⇲

Inconsistent email notifications for password reset

Fix: 1. Check your spam or junk folder for missed emails. 2. Ensure that your email address is entered correctly in the app settings. 3. If you c... ⇲

Too many irrelevant emails

Fix: 1. Review your email preferences in the app settings to adjust the types of notifications you receive. 2. Unsubscribe from any unnecessary e... ⇲

Customization issue

Mood tracking lacks deep insights

Fix: 1. Regularly input your mood data to help the app learn your patterns over time. 2. Explore any additional features or settings within the a... ⇲

No dark theme option

Fix: 1. Adjust your iPhone's display settings to enable 'Dark Mode' system-wide, which may affect compatible apps. 2. Use a screen filter app to... ⇲

Search issue

No username/email lookup function

Fix: 1. If you forget your username or email, check any previous emails from the app for your account details. 2. Use the 'Forgot Password' featu... ⇲

Account issue

Account deletion process is complicated

Fix: 1. Review the app's settings or help section for account deletion instructions. 2. If the process is unclear, consider temporarily deactivat... ⇲

Syncing issue

meQuilibrium does not sync with physical activity

Fix: 1. Check the app's settings to ensure that any fitness tracking features are enabled. 2. If the app integrates with other fitness apps, ensu... ⇲

Bugs issue

Progress tracking is unreliable

Fix: 1. Regularly update your progress manually to ensure it reflects accurately. 2. Check for any app updates that may address tracking issues.... ⇲

Flashlight turns on unexpectedly

Fix: 1. Check your iPhone's settings to ensure that the flashlight feature is not activated by accident. 2. Review the app's permissions to see i... ⇲

UI issue

Cluttered interface

Fix: 1. Familiarize yourself with the app's layout and features to navigate more efficiently. 2. Customize your dashboard or home screen if the a... ⇲

Updates issue

Daily affirmation feature removed

Fix: 1. Explore other sections of the app for similar features or content that may serve as affirmations. 2. Consider creating your own daily aff... ⇲

Content issue

Repetitive course content

Fix: 1. Explore different sections of the app for new content or courses that may not be repetitive. 2. Consider supplementing your learning with... ⇲

Support issue

Customer support response is slow

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Use community forums or user groups for peer support. 3. Document... ⇲

Freezing issue

meQuilibrium hangs frequently

Fix: 1. Close other background apps to free up memory. 2. Restart your iPhone to clear temporary glitches. 3. Ensure the app is updated to the la... ⇲