fix problems on KODAK STEP Prints [iphone]

—— Run into issues on KODAK STEP Prints? Get help pending when official support gets back to you!

KODAK STEP Prints

Info:

company: C&A Marketing, Inc.

: https://www.kodakphotoplus.com/pages/kodak-step-prints-terms-of-use

Chat with our AI-based KODAK STEP Prints Support

🛠️ Common KODAK STEP Prints Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Editing photos is difficult

Fix: 1. Familiarize yourself with the editing tools available in the app by exploring each option. 2. Use the zoom feature to get a closer look a... ⇲

2% of users had this problem

KODAK STEP Prints fails to connect to printer

Fix: 1. Ensure that your printer is powered on and fully charged. 2. Check that your iPhone's Bluetooth is enabled by going to Settings > Bluetoo... ⇲

15% of users had this problem

Settings issue

No option to save edits in progress

Fix: 1. As a workaround, take a screenshot of your edited photo before exiting the editing mode. This will allow you to keep a record of your pro... ⇲

Missing timestamp option

Fix: 1. Use a photo editing app to add timestamps to your photos before importing them into the KODAK STEP Prints app for printing. OR 1. Cons... ⇲

Updates issue

Print quality decreased after firmware update

Fix: 1. Check if there are any additional updates available for the printer firmware and install them. 2. Clean the printer's print head and ensu... ⇲

Bugs issue

Frequent printing errors

Fix: 1. Ensure that the printer is loaded with the correct type of paper and that it is properly aligned. 2. Restart the printer and the app to c... ⇲

Inconsistent color output

Fix: 1. Ensure that the printer's color settings are correctly calibrated. 2. Use high-quality images with good color balance to minimize discrep... ⇲

Paper jam issues without clear solution

Fix: 1. Check the printer for any visible obstructions or misaligned paper. Remove any jammed paper carefully, following the printer's manual ins... ⇲

Search issue

Limited search functionality for photos

Fix: 1. Organize your photo library into albums or folders on your iPhone to make it easier to locate images. 2. Use the search function in your... ⇲

Customization issue

No ability to print collages in landscape mode

Fix: 1. Create your collage using a different app that supports landscape mode, such as Canva or Pic Collage, and then save the collage as an ima... ⇲

Limited frame and sticker options

Fix: 1. Explore third-party apps that offer a wider variety of frames and stickers, then import your edited photos into the KODAK STEP Prints app... ⇲

Crashes issue

KODAK STEP Prints crashes or requires restart frequently

Fix: 1. Update the KODAK STEP Prints app to the latest version available in the App Store. 2. Clear the app's cache by deleting and reinstalling... ⇲

Compatibility issue

No direct printing from other apps

Fix: 1. Save the photo you want to print from another app to your camera roll, then open the KODAK STEP Prints app and import the photo from ther... ⇲

Support issue

Weak customer support

Fix: 1. Utilize online forums and user communities for troubleshooting tips and shared experiences from other users. 2. Check the KODAK website f... ⇲

UI issue

No way to add photos after app launch

Fix: 1. Before launching the app, organize your photos in your camera roll so you can easily find and select them when you first open the app. 2.... ⇲

Difficult to navigate large photo libraries

Fix: 1. Create albums in your iPhone's Photos app to categorize your images, making it easier to find specific photos when using the KODAK STEP P... ⇲