fix problems on Tranca [iphone]

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—— Run into issues on Tranca? Get help pending when official support gets back to you!

Tranca - Jogo de Cartas
Info:
company: Megajogos Entretenimento Ltda
: https://www.gamevelvet.com/help
: www.gamevelvet.com
Chat with our AI-based Tranca Support
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Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll to see if Tranca has an available update. Updating can fix bugs... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows, download any available content while connected to Wi-Fi so you can access it offline late... ⇲
 
Support issue

poor customer support

Fix: 1. Use in-app help: Check if Tranca has a help or FAQ section within the app that can provide answers to common issues. OR 2. Search onli... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Tranca and ensure that notifications are enabled and set to your preference... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. OR... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Tranca to save battery life. OR 2.... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check for updates: Ensure your device is running the latest iOS version, as updates can improve compatibility with apps. OR 2. Use an... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.6%

Bad experience
1.7%

Neutral
1.7%

~ from our NLP analysis of 59 combined software ratings.

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 Private Data Tranca collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Pacote 2: $2.99 Pacote com 10.000 moedas.
  2. Pacote 4: $24.99 Pacote com 150.000 moedas.
  3. Passaporte Mensal: $5.99 Passaporte de 31 dias
  4. Pacote 1: $0.99 Pacote com 4.000 moedas.
  5. Passaporte Semestre: $14.99 Passaporte de 6 meses
  6. Pacote 3: $12.99 Pacote com 65.000 moedas.
  7. Passaporte Anual: $25.99 Passaporte com 365 de acesso apĆ³s a validaĆ§Ć£o.
  8. Passaporte Trimestral: $10.99 92 dias de acesso apĆ³s a validaĆ§Ć£o
  9. Pacote 6: $99.99 Pacote com 1.000.000 moedas.
  10. Pacote 5: $59.99 Pacote com 500.000 moedas.