fix problems on Libratone [iphone]

—— Run into issues on Libratone? Get help pending when official support gets back to you!

Libratone

Info:

company: Little Bird Co., Ltd

: http://www.libratone.com.cn

: www.libratone.com.cn

Chat with our AI-based Libratone Support

🛠️ Common Libratone Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app randomly exits speaker settings

Fix: 1. Restart the app: Close the Libratone app completely by swiping it away from the app switcher. Reopen the app to see if the issue persists... ⇲

app shows low battery despite full charge

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve temporary glitches. Hold the power button and slide to power off, then turn... ⇲

Network issue

app indicates speaker is on another network

Fix: 1. Check Wi-Fi settings: Ensure your iPhone and the speaker are connected to the same Wi-Fi network. Go to Settings > Wi-Fi and verify the n... ⇲

link feature fails to recognize speakers

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Restart the speaker: Power off the speaker and... ⇲

frequent disconnects between app and devices

Fix: 1. Check Bluetooth range: Ensure you are within the effective range of the Bluetooth connection. 2. Restart both devices: Restart your iPho... ⇲

AirPlay connectivity issues

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and the speaker are connected to the same network. 2. Restart... ⇲

app fails to detect speakers

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Restart the speaker: Power off the speaker and... ⇲

Battery issue

battery percentage not displayed

Fix: 1. Check app permissions: Go to Settings > Privacy > Bluetooth and ensure the Libratone app has permission to access Bluetooth devices. 2.... ⇲

inaccurate battery level display

Fix: 1. Restart the app: Close and reopen the Libratone app to refresh the battery status display. 2. Reconnect the speaker: Disconnect and reco... ⇲

app notifies low battery when fully charged

Fix: 1. Restart the app: Close and reopen the Libratone app to refresh the battery status. 2. Reconnect the speaker: Disconnect and reconnect th... ⇲

Settings issue

graphics in settings are useless

Fix: 1. Update the app: Check for updates in the App Store, as newer versions may improve the user interface. 2. Restart the app: Close the app... ⇲

Glitches issue

volume control slider glitches

Fix: 1. Restart the app: Close the Libratone app completely and reopen it to see if the slider functions correctly. 2. Check for updates: Ensure... ⇲

Slow issue

slow speaker recognition time

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Move closer to the speaker: Being closer can i... ⇲

Audio issue

incoming call rings on speakers during playback

Fix: 1. Change call settings: Go to Settings > Sounds & Haptics and adjust the ringer settings to prevent calls from ringing through the speaker.... ⇲

Permissions issue

app requires Bluetooth to access features

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Use Wi-Fi Direct if available: Check if the sp... ⇲

UI issue

app does not open to last page used

Fix: 1. Check app settings: Look for any settings within the app that may allow you to set the default page on startup. 2. Restart the app: Clos... ⇲

Updates issue

firmware update requires quitting app for each speaker

Fix: 1. Update one speaker at a time: Follow the firmware update process for each speaker individually to avoid the need to quit the app multiple... ⇲

Freezing issue

app freezes during setup

Fix: 1. Restart the app: Close the Libratone app completely and reopen it to see if the setup process continues. 2. Restart your iPhone: A devic... ⇲

Crashes issue

app crashes frequently

Fix: 1. Update the app: Check for updates in the App Store, as newer versions may fix stability issues. 2. Restart your iPhone: A device restart... ⇲

Loading issue

unreliable loading and access to settings

Fix: 1. Restart the app: Close the Libratone app completely and reopen it to see if the settings load correctly. 2. Check for updates: Ensure th... ⇲