fix problems on Obimy [android]

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—— Run into issues on Obimy? Get help pending when official support gets back to you!

obimy
Info:
company: obimy
: support@obimy.com
: app.obimy.com
Chat with our AI-based obimy Support
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Customization issue

unable to change avatar

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to avatar changes. OR 2. Try cha... ⇲

limited free options

Fix: 1. Explore all available features: Make sure to check all sections of the app to utilize any free features that may not be immediately obvio... ⇲

moods are too limited

Fix: 1. Provide feedback within the app: Use any feedback options available to suggest additional moods that could be added in future updates.... ⇲

obimy does not support dark mode

Fix: 1. Use system-wide dark mode: If your device supports it, enable dark mode in your device settings, which may affect supported apps. OR 2... ⇲
 
Messages issue

error messages when sending emotions

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary issues with sending emotions. OR 2. Rein... ⇲

no option to send private messages

Fix: 1. Use alternative communication methods: If private messaging is not available, consider using other apps for direct communication with fri... ⇲
 
Payments issue

premium features locked behind paywall

Fix: 1. Use free trials: If available, take advantage of any free trial periods for premium features to evaluate their usefulness before purchasi... ⇲

inability to buy additional packs

Fix: 1. Check payment methods: Ensure that your payment method is valid and has sufficient funds. Go to your Google Play account settings to veri... ⇲
 
Gameplay issue

custom senses not unlocking

Fix: 1. Ensure you meet the requirements: Check if there are specific conditions or achievements needed to unlock custom senses and ensure you me... ⇲
 
Crashes issue

obimy crashes after in-app purchases

Fix: 1. Clear cache and data: Go to Settings > Apps > Obimy > Storage > Clear Cache and Clear Data. This can help resolve crashes after purchases... ⇲

obimy crashes on certain devices

Fix: 1. Check device compatibility: Ensure your device meets the minimum requirements for running the app. This information can usually be found... ⇲
 
Syncing issue

friend list automatically deletes contacts

Fix: 1. Re-add contacts: Manually re-add your friends to the list and monitor if the issue persists after re-adding. OR 2. Check permissions:... ⇲
 
Search issue

search function missing

Fix: 1. Use filters: If available, use any filtering options in the app to help locate friends or content instead of a search function. OR 2.... ⇲
 
Settings issue

language options limited

Fix: 1. Change device language: Go to Settings > System > Languages & input > Languages and add a preferred language. This may change the app's l... ⇲
 
Bugs issue

achievements not registering

Fix: 1. Restart the app: Close and reopen the app to see if achievements register after a refresh. OR 2. Check for updates: Ensure the app is... ⇲

random obimate feature misgendering

Fix: 1. Check settings: Review your profile settings to ensure your gender identity is correctly set, which may help the app use the correct pron... ⇲
 
Network issue

connection issues with service

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or mobile data. OR 2. Restart the a... ⇲

error 503 when using app

Fix: 1. Check server status: Sometimes, error 503 indicates server issues. Wait a while and try again later. OR 2. Restart the app: Close the... ⇲
 
Account issue

unable to connect Google account

Fix: 1. Check Google account settings: Ensure your Google account is active and properly set up on your device. Go to Settings > Accounts > Googl... ⇲
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 what users are saying
Good experience
79.6%

Bad experience
11.7%

Neutral
8.6%

~ from our NLP analysis of 21,958 combined software ratings.

 Private Data obimy collects from your Android
  1. read your contacts
  2. read phone status and identity
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. control vibration
  7. prevent device from sleeping
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $39.99 per item