fix problems on Secret Neighbor [iphone]

—— Run into issues on Secret Neighbor? Get help pending when official support gets back to you!

Secret Neighbor

Info:

company: tinyBuild LLC

: https://tinybuildgames.zendesk.com

: www.secretneighbor.com

Chat with our AI-based Secret Neighbor Support

🛠️ Common Secret Neighbor Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Glitches causing character eyes to misalign

Fix: Try restarting the app. Close the app completely by swiping it away in the app switcher, then reopen it. This can sometimes resolve minor gl... ⇲

Stuck in closet during active game

Fix: If you find yourself stuck, try tapping the screen or moving your character around to see if it triggers a response. Sometimes, a simple act... ⇲

Customization issue

Uncomfortable control layout

Fix: Go to the settings menu within the game and look for control options. Adjust the sensitivity or layout if available to find a more comfortab... ⇲

Inability to customize controls

Fix: Check the settings menu for any available options to adjust controls. If customization is not available, consider providing feedback to the... ⇲

Slow issue

Lag during gameplay

Fix: Ensure that your device is connected to a stable Wi-Fi network. If you're on mobile data, switch to Wi-Fi for better performance. OR Clos... ⇲

Crashes issue

Secret Neighbor crashes before starting a game

Fix: Try uninstalling and reinstalling the app. This can clear any corrupted data that may be causing the crashes. OR Check your device's stor... ⇲

Inability to open the app

Fix: Restart your device to clear any temporary issues that may be preventing the app from opening. OR Uninstall and reinstall the app to rese... ⇲

Video issue

Blurry graphics

Fix: Check your device's display settings. Ensure that the resolution is set to the highest available option for better graphics quality. OR R... ⇲

Audio issue

Microphone activates unexpectedly

Fix: Go to your device's settings, then to Privacy > Microphone, and check if the app has permission to use the microphone. You can toggle it off... ⇲

Gameplay issue

Limited gun availability

Fix: Check if there are any in-game events or updates that may introduce new weapons. Participate in these events to unlock more options. OR E... ⇲

Overpowered neighbor character

Fix: Try to develop strategies with your team to counter the neighbor's abilities. Communication and teamwork can help balance the gameplay. OR... ⇲

Inappropriate player behavior

Fix: Use the in-game reporting feature to report inappropriate behavior. This helps maintain a better gaming environment. OR Consider playing... ⇲

Difficulty for children to win

Fix: Encourage teamwork and communication among players. Teaching children to strategize can improve their chances of winning. OR Consider pla... ⇲

Loading issue

Long loading times

Fix: Ensure your device has enough storage space. Clear cache or delete unused apps to improve performance. OR Try restarting your device befo... ⇲

Compatibility issue

Pixelated graphics on older devices

Fix: Lower the graphics settings in the game if available. This can help improve performance on older devices. OR Close any background applica... ⇲

Payments issue

High cost for character skins

Fix: Look for in-game events or promotions that may offer discounts or free skins. Participating in these can help you save money. OR Focus on... ⇲

Updates issue

Limited updates for mobile version

Fix: Stay engaged with the community to learn about any upcoming updates or features that may be announced. OR Check the app store regularly f... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.3%

Bad experience

20.2%

Neutral

6.5%

~ from our NLP analysis of 19,188 combined software ratings.

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Private Data Secret Neighbor collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Identifiers
- Usage Data
- Diagnostics
- Other Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

SECRET Club (1 month): $2.99 Secret Club 1-month subscription.
Handful of Arcade Coupons: $0.99 Handful of Arcade Coupons!
Stack of Arcade Coupons: $4.99 Stack of Arcade Coupons!
Starter Pack: $1.99 Unlocks the Leader, Detective and Clown.
SECRET Club (6 months): $11.99 Secret Neighbor 6-month subscription.
The Thrill Bundle: $7.99 Unlocks Brave, Journalist, Hunter, The Guest.
Neighborhood Watch Bundle: $3.99 Unlocks the Scout, Inventor, Ghost & Butcher
Roll of Arcade Coupons: $9.99 Roll of Arcade Coupons!
Pile of Arcade Coupons: $19.99 Pile of Arcade Coupons!