fix problems on Wink Dating App [iphone]

—— Run into issues on Wink Dating App? Get help pending when official support gets back to you!

Wink Dating App - Meet & Date.

Info:

company: 9 Count, Inc.

: https://www.getwinkapp.com/#faq-home

: www.getwinkapp.com

Chat with our AI-based Wink Dating App Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Wink app off... »»

Limited swipes per day

Fix: 1. To maximize your swipes, try logging in at different times of the day to see if the app refreshes your swipes. 2. Engage with the app by... »»

UI issue

Accidental swipes not easily reversible

Fix: 1. Be mindful while swiping; take your time to avoid accidental swipes. 2. If you accidentally swipe, try to remember the profile and search... »»

Bugs issue

Undo button malfunctions

Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs. 2. If the undo button is not working, try closing and r... »»

Frequent bugs and glitches

Fix: 1. Regularly check for app updates in the App Store, as developers often release patches for bugs. 2. Clear the app cache by uninstalling an... »»

Inability to change profile picture after a few weeks

Fix: 1. Check the app settings to see if there are any restrictions on changing profile pictures. 2. If you cannot change it, try logging out and... »»

Inconsistent gem rewards

Fix: 1. Check the app's rules or FAQ section to understand how gem rewards are distributed. 2. Engage with the app daily to maximize your chances... »»

Account issue

Friend request options are limited

Fix: 1. Explore the app settings to see if there are any options to expand your friend request capabilities. 2. Engage with users more actively t... »»

Inability to delete account promptly

Fix: 1. Navigate to the app settings and look for account management options to delete your account. 2. If you cannot find the option, try loggin... »»

Messages issue

Messages sometimes appear blank

Fix: 1. If you receive a blank message, try refreshing the chat by closing and reopening the conversation. 2. Check your internet connection; a w... »»

Syncing issue

Friends list not updating correctly

Fix: 1. Refresh the app by closing it completely and reopening it. 2. Check your internet connection to ensure it is stable, as a poor connection... »»

Slow issue

Verification process is slow

Fix: 1. Ensure that you have provided all necessary information and documentation for verification. 2. Check your email for any messages from the... »»

Security issue

Fake accounts and bots prevalent

Fix: 1. Be cautious when interacting with new profiles; look for verified badges or mutual friends. 2. Report any suspicious accounts to the app... »»

Scammers and inappropriate content common

Fix: 1. Always report any inappropriate content or scams to the app immediately. 2. Avoid sharing personal information with users you do not know... »»

Safety concerns with flagged profiles

Fix: 1. Always report flagged profiles to the app to help maintain a safe environment. 2. Avoid interacting with flagged profiles until you are s... »»

Customization issue

Profile bio character limit issues

Fix: 1. If you encounter character limit issues, try to condense your bio by using abbreviations or removing less important information. 2. Use b... »»

Limited options for gender identity

Fix: 1. Check the app settings to see if there are any updates or options to expand gender identity selections. 2. Provide feedback through the a... »»

Settings issue

Location filter not available

Fix: 1. Check your app settings to ensure location services are enabled for Wink. 2. If the location filter is still not available, try uninstall... »»

Support issue

Customer service response delays

Fix: 1. Check the app's help or FAQ section for common issues that may resolve your query without needing to contact support. 2. If you have subm... »»

Crashes issue

App crashes during use

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause crashes. 2. Close other apps running in the ba... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.7%

Bad experience

7.3%

Neutral

6.9%

~ from our NLP analysis of 303,764 combined software ratings.

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DOWN: The Casual Dating App

Private Data Wink Dating App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics

Cost of Subscriptions

Wink+ 1 Week: $14.99 1 Week of access to Wink+
English: $14.99 English
Wink+ 1 Week: $8.99 One week of access to Wink+
1 Boost: $4.99 1 boost to use in Wink
100 Gems: $1.99 Buy 100 Gems
Wink+ 1 Month: $9.99 1 Month of access to Wink+
Wink+ 1 Month: $13.99 One month of access to Wink+
500 Gems: $3.99 500 Gems to use in Wink
Wink+ 1 Month: $24.99 One month of access to Wink+
100 Gems: $0.99 100 Gems to use in Wink