—— Run into issues on CC’s Coffee House? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has a 'Special Instructions' or 'Notes' section when placing an order. If available, use this section to specify your custo... ⇲
Fix: Take some time to explore the app's features. Familiarize yourself with the layout and available options. You can also check for any user gu... ⇲
Fix: Review the terms of the rewards program within the app. Make sure you understand how points are earned and redeemed. If the rewards seem low... ⇲
Fix: Take a moment to read through the flavor descriptions provided in the app. If the options are still unclear, consider visiting the coffee ho... ⇲
Fix: Spend some time navigating through the app to familiarize yourself with its layout. Look for tutorials or help sections that may provide gui... ⇲
Fix: When placing a mobile order, ensure you select the correct pickup time and location. If the app allows, try placing your order during off-pe... ⇲
Fix: Check if the app has a specific section for adding gift cards. If it does, follow the prompts to enter your card information. If not, consid... ⇲
Fix: Check the expiration date on your gift card. If it has expired, it may no longer be usable. If it is still valid, try using it directly at t... ⇲
Fix: Try clearing the app's cache by going to your iPhone's settings, selecting the app, and choosing 'Clear Cache' if available. This can help r... ⇲
Fix: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
Fix: Check the app's settings to ensure location services are enabled. This can help the app accurately display available locations based on your... ⇲
Fix: If you notice slow service, try placing your order during less busy times. This can help ensure your order is processed more quickly. OR... ⇲
Fix: Check if the app has a 'Seasonal' or 'Specials' section that may not be immediately visible. Sometimes, limited-time offerings are not promi... ⇲
Fix: Make sure to ask the staff at the coffee house if they can manually add points to your account for in-store purchases. Some locations may ha... ⇲
Fix: Check the app's settings to ensure location services are enabled, which can help the app provide the most accurate information about availab... ⇲
Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. An outdated OS can cau... ⇲