fix problems on Candy Valley [iphone]

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—— Run into issues on Candy Valley? Get help pending when official support gets back to you!

Candy Valley - Match 3 Puzzle
Info:
company: TAPCLAP
: http://tapclap.com
: tapclap.com
Chat with our AI-based Candy Valley Support
   Hello! How can I assist you?  

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Screen issue

White screen errors

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom of the screen) to see all open apps. Swipe up on Candy Val... ⇲
 
Network issue

Failure to connect to the internet

Fix: 1. Check your Wi-Fi or cellular data: Make sure you are connected to the internet. You can do this by opening Safari or another app that req... ⇲
 
Payments issue

In-app purchases not credited

Fix: 1. Check your purchase history: Go to Settings > [your name] > iTunes & App Store, tap your Apple ID, then tap 'View Apple ID'. Check your p... ⇲

Issues with coin purchases

Fix: 1. Check your payment method: Go to Settings > [your name] > Payment & Shipping to ensure your payment method is valid and up to date. 2. Re... ⇲
 
Ads issue

Excessive ads

Fix: 1. Check for an ad-free option: Some games offer a one-time purchase to remove ads. Look in the settings or store section of the app to see... ⇲
 
Gameplay issue

Long wait times between levels

Fix: 1. Use boosters wisely: Save your boosters for levels that are particularly challenging to help you progress faster. 2. Play daily: Log in d... ⇲

Required boosters to progress

Fix: 1. Focus on completing daily challenges: These often reward you with boosters that can help you progress without spending money. 2. Replay e... ⇲

Frustrating level progression

Fix: 1. Analyze level patterns: Take note of the level layout and try different strategies to complete them. Sometimes a change in approach can m... ⇲
 
UI issue

Game blocks clicks

Fix: 1. Restart the app: Close Candy Valley completely and reopen it to see if the issue resolves itself. 2. Clear app cache: Go to Settings > Ge... ⇲
 
Slow issue

Slow game shutdown

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom of the screen) and swipe up on Candy Valley to close it. T... ⇲
 
Support issue

No response from developers

Fix: 1. Check online forums: Look for community forums or social media groups where other players may have shared solutions to similar issues. 2.... ⇲
 
Syncing issue

Game resets to lower levels

Fix: 1. Ensure you are logged into your Apple ID: Sometimes, not being logged in can cause progress to not save properly. Go to Settings > [your... ⇲
 
Updates issue

No new levels available

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new levels are often added in updates. Go to the App Store and check... ⇲
 
Freezing issue

Game freezes before starting

Fix: 1. Force close the app: Double-click the home button (or swipe up from the bottom of the screen) and swipe up on Candy Valley to close it. T... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.1%

Neutral
3.0%

Bad experience
1.9%

~ from our NLP analysis of 3,107 combined software ratings.

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 Private Data Candy Valley collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 300 lollipops: $0.99 Good choice for a real sweet tooth!
  2. 1500 lollipops: $3.99 A hit: the best-selling lollipop set!
  3. Three days of unlimited play!: $1.99 Three-day period of unlimited play!
  4. 3000 lollipops: $7.99 A lollipop bargain!
  5. 8000 lollipops: $18.99 A huge pile of lollipops. It'll last for ages!
  6. Cake Stand: $1.99 At the start of the game it turns one random candy into muffin! Lasts for 1 day
  7. 1500 lollipops and a gift: $3.99 1500 lollipops and a gift - today only! Don't miss out!
  8. 300 lollipops: $0.99 300 lollipops at once! Hurry up and buy them!
  9. 1500 + 750 lollipops: $3.99 2,250 lollipops — a bargain for a great time spent playing!
  10. 600 lollipops: $1.99 A good choice for a true sweet tooth!