fix problems on Klarstein [iphone]

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—— Run into issues on Klarstein? Get help pending when official support gets back to you!

Klarstein
Info:
company: Chal-Tec GmbH
: https://www.klarstein.de/index.php?cl=contact
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Settings issue

Settings mismatch between app and device

Fix: 1. Ensure both the app and the device are updated to the latest version. Check for updates in the App Store and the device settings. 2. Rest... ⇲

Inability to set timers/countdowns under an hour

Fix: 1. Check the app settings to see if there are any options to adjust timer settings. 2. Use a workaround by setting multiple timers for short... ⇲
 
Compatibility issue

Lack of Apple HomeKit integration

Fix: 1. Check if the device has received any recent updates that may include HomeKit support. 2. Explore third-party apps that may offer integrat... ⇲

Limited device compatibility

Fix: 1. Check the app's compatibility list to ensure your device is supported. 2. Explore alternative devices that are compatible with the Klarst... ⇲

Limited options for device connection

Fix: 1. Check the app settings for any available connection options. 2. Ensure your device is within range of the WiFi network and that there are... ⇲
 
Updates issue

Loss of previous schedules after update

Fix: 1. After an update, check if the schedules are still saved in the app. Sometimes they may be hidden or require reactivation. 2. Recreate the... ⇲
 
Network issue

WiFi connection failures

Fix: 1. Ensure your WiFi network is functioning properly. Restart your router and check if other devices can connect. 2. Move the device closer t... ⇲
 
Screen issue

Blank screens in app

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary glitches. 3.... ⇲
 
UI issue

Half-visible wording in app

Fix: 1. Check your iPhone's display settings. Go to Settings > Display & Brightness and adjust the text size and display settings. 2. Restart the... ⇲
 
Customization issue

Inconvenient scheduling process

Fix: 1. Familiarize yourself with the scheduling features in the app. Look for tutorials or help sections within the app. 2. Create a schedule in... ⇲
 
Features issue

Klarstein only allows basic on/off function

Fix: 1. Explore all features in the app to ensure you are not missing advanced settings. 2. Check for firmware updates for the device that may un... ⇲
 
Loading issue

Klarstein fails to load after update

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Force close the app and reopen it. 3. Check for any additional updates in the App S... ⇲
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 what users are saying
Good experience
77.3%

Bad experience
18.2%

Neutral
4.5%

~ from our NLP analysis of 22 combined software ratings.

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 Private Data Klarstein collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics