fix problems on Genius Puzzles [iphone]

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—— Run into issues on Genius Puzzles? Get help pending when official support gets back to you!

Genius Puzzles
Info:
company: Pirate Monkey Studios LLC
: http://www.piratemonkeystudios.com
Chat with our AI-based Genius Puzzles Support
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Bugs issue

Bug causes app to incorrectly declare victory

Fix: Restart the app to see if the issue persists. Sometimes, a simple restart can clear temporary bugs. If the problem continues, try reinstalli... ⇲

Scores not recording properly

Fix: Ensure that you are connected to the internet, as some scoring features may require online access to save your scores. Check your connection... ⇲

Some puzzles have errors in solutions

Fix: Cross-reference the solutions with online forums or communities dedicated to the game. Other players may have found the correct solutions an... ⇲

Controls become unresponsive after reading rules

Fix: Try tapping the screen lightly or swiping to see if the controls become responsive again. Sometimes, the app may need a moment to reset afte... ⇲
 
Customization issue

Immediate feedback on mistakes can be annoying

Fix: Look for an option in the settings to turn off immediate feedback or adjust the feedback settings. This may allow you to review your moves w... ⇲

Limited options for larger or tougher levels

Fix: Explore the app for any hidden features or unlockable content that may provide additional levels or challenges. Sometimes, completing certai... ⇲
 
UI issue

Winning splash graphic covers completed puzzle

Fix: Check if there is an option in the settings to disable or skip the winning splash graphic. This can help you view your completed puzzle with... ⇲

Interface is poorly designed

Fix: Familiarize yourself with the interface by exploring all the buttons and features. Sometimes, understanding the layout can make navigation e... ⇲

No reset level button

Fix: If there is no reset button, try closing the app and reopening it. This may reset your progress in the current level. OR Manually restart... ⇲

Immediate puzzle solved message prevents review of solution

Fix: Check if there is an option in the settings to disable the immediate solved message. This may allow you to review the solution at your own p... ⇲

Difficulty in manipulating controls

Fix: Adjust the touch sensitivity settings in the app if available. This can help make controls more responsive to your touch. OR Practice usi... ⇲
 
Ads issue

Ads play sound even when muted

Fix: Check the app settings for an option to mute ads specifically. Some apps have separate volume controls for ads and gameplay. OR If there... ⇲
 
Support issue

Instructions are hard to understand

Fix: Look for tutorial videos or guides online that explain the game mechanics in a clearer way. Sometimes visual aids can help clarify complex i... ⇲
 
Freezing issue

Game freezes and does not allow progress

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can often resolve temporary freezing issues. OR Cl... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.6%

Neutral
4.3%

Bad experience
2.1%

~ from our NLP analysis of 420 combined software ratings.

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Antitype

 Private Data Genius Puzzles collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads: $1.99 Remove ads across the application.