fix problems on Upday [iphone]

—— Run into issues on Upday? Get help pending when official support gets back to you!

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Info:

company: upday GmbH @ Co. KG

: https://www.upday.com/faq

: upday.com

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🛠️ Common upday Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

upday freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the upday a... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > upday. Tap on 'Offload App' to remove the app without deleting its... ⇲

Offline issue

limited offline functionality

Fix: 1. Before going offline, open the articles or streams you want to read and allow them to fully load. This may enable you to access them late... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear any... ⇲

Support issue

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the official website that may address your concerns. 2. Utilize community forums or s... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > upday and ensure that notifications are enabled. Check that the alert style is set to your preference (B... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the App Store page for upday to see the list of compatible devices and ensure your device meets the requirements. 2. If your device... ⇲

UI issue

cluttered user interface

Fix: 1. Explore the app settings to see if there are options to customize the layout or hide certain sections that you find unnecessary. 2. Famil... ⇲

Customization issue

lack of customization options

Fix: 1. Check the app settings for any available customization options, such as changing themes or adjusting content preferences. 2. If customiza... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If upday is using a lot of battery, consider limiting you... ⇲