fix problems on AlRajhi [iphone]

—— Run into issues on AlRajhi ? Get help pending when official support gets back to you!

AlRajhi Mobile

Info:

company: Al Rajhi Banking and Investment Corporation

: https://www.alrajhibank.com.sa/en/alrajhi-group/about/contact-us

Chat with our AI-based AlRajhi Support

🛠️ Common AlRajhi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AlRajhi is buggy

Fix: 1. Update the App: Ensure that you have the latest version of AlRajhi Mobile installed. Go to the App Store, search for AlRajhi Mobile, and... ⇲

notifications not working properly

Fix: 1. Check Notification Settings: Go to Settings > Notifications > AlRajhi Mobile. Ensure that 'Allow Notifications' is turned on and that the... ⇲

UI issue

font size too small

Fix: 1. Adjust Font Size: Go to Settings > Display & Brightness > Text Size. Use the slider to increase the font size. 2. Enable Larger Accessib... ⇲

error messages are unclear

Fix: 1. Take Screenshots: When you encounter an unclear error message, take a screenshot and refer to the app's help section or FAQ for clarifica... ⇲

Bugs issue

integration error when adding emojis

Fix: 1. Check Keyboard Settings: Go to Settings > General > Keyboard > Keyboards. Ensure that the emoji keyboard is added. If not, tap 'Add New K... ⇲

Account issue

password reset process is cumbersome

Fix: 1. Use the 'Forgot Password' Feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email or... ⇲

Privacy issue

inability to hide total money on front page

Fix: 1. Check App Settings: Look for any privacy or display settings within the app that may allow you to hide or customize the display of your t... ⇲

Crashes issue

AlRajhi shuts down unexpectedly

Fix: 1. Update the App: Ensure you are using the latest version of AlRajhi Mobile by checking for updates in the App Store. 2. Free Up Storage:... ⇲

Ads issue

repeated prompts for rating after each transaction

Fix: 1. Disable App Ratings: Check if there is an option in the app settings to disable prompts for ratings or feedback. 2. Provide Feedback: If... ⇲

Support issue

customer service lacks technical knowledge

Fix: 1. Use Online Resources: Refer to the app's FAQ or help section for common issues and solutions, which may provide quicker answers than cust... ⇲

Updates issue