fix problems on SOLARMAN Smart [iphone]

—— Run into issues on SOLARMAN Smart? Get help pending when official support gets back to you!

SOLARMAN Smart

Info:

company: IGEN Tech Co., Ltd.

: http://www.solarman.cn

: www.solarman.cn

Chat with our AI-based SOLARMAN Smart Support

🛠️ Common SOLARMAN Smart Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Battery percentage is inaccurate

Fix: 1. Check for software updates: Go to the App Store, tap on your profile icon, and scroll down to see if there are updates available for SOLA... ⇲

UI needs improvements

Fix: 1. Customize your interface: Check if the app allows you to customize the layout or themes. Look for settings within the app that might let... ⇲

Syncing issue

Data isn’t pushed

Fix: 1. Check notification settings: Go to Settings > Notifications > SOLARMAN Smart and ensure that notifications are enabled. This can help wit... ⇲

Battery issue

Energy use is delayed

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network, as a poor connection can dela... ⇲

Glitches issue

SOLARMAN Smart is glitchy

Fix: 1. Update the app: Ensure you are using the latest version of SOLARMAN Smart by checking for updates in the App Store. 2. Restart your iPhon... ⇲

Loading issue

Requires constant refresh

Fix: 1. Check for updates: Make sure the app is updated to the latest version, as updates often fix bugs related to refreshing. 2. Restart the ap... ⇲

UI issue

Confusing app layout

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for a tutorial or help section... ⇲

Network issue

Disconnects require manual reconnection

Fix: 1. Check your device settings: Ensure that your iPhone's Bluetooth and Wi-Fi settings are properly configured and that the app has permissio... ⇲

Updates issue

Not real-time updates

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can affect real-time updates. 2. Enabl... ⇲

Screen issue

Graphs do not fit screen

Fix: 1. Zoom in/out: Use pinch gestures to zoom in or out on the graphs to fit them better on your screen. 2. Rotate your device: Try rotating yo... ⇲

Slow issue

Fault codes are slow

Fix: 1. Restart the app: Close and reopen the app to see if this resolves the issue with slow fault code retrieval. 2. Check for updates: Make su... ⇲

Crashes issue

SOLARMAN Smart crashes when accessing help

Fix: 1. Update the app: Ensure you have the latest version of SOLARMAN Smart, as updates often fix bugs that cause crashes. 2. Restart your iPhon... ⇲

Keyboard issue on login

Fix: 1. Restart the app: Close and reopen the app to see if this resolves the keyboard issue. 2. Check for updates: Ensure the app is updated to... ⇲

Features issue

Remote control feature removed

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as features may be reintroduced in updates. 2. Explore app setting... ⇲

Notifications issue

Lacks notifications for important events

Fix: 1. Enable notifications: Go to Settings > Notifications > SOLARMAN Smart and ensure notifications are enabled. 2. Check in-app settings: Loo... ⇲

Bugs issue

Complex and not accurate readings

Fix: 1. Review user manual: Check if there is a user manual or help section within the app that explains how to interpret the readings correctly.... ⇲