fix problems on Sticker.ly [iphone]

—— Run into issues on Sticker.ly? Get help pending when official support gets back to you!

Sticker.ly - Sticker Maker

Info:

company: NAVER Z Corporation

: https://sticker.ly/

: sticker.ly

Chat with our AI-based Sticker.ly Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App requires frequent sign-ins

Fix: Check your device's settings to ensure that the app has permission to remember your login credentials. Go to Settings > Sticker.ly > Allow B... »»

Stickers do not save properly

Fix: Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage and check if you need to free up space.... »»

Search issue

Search function is non-functional

Fix: Restart the app to refresh its functionality. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe Sticker.ly... »»

Loading issue

Stickers get stuck loading

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading issue persists. If on Wi-Fi, try... »»

Glitches issue

Animated stickers glitch

Fix: Check if your device's software is up to date. Go to Settings > General > Software Update and install any available updates, as they may imp... »»

Compatibility issue

Limited support for messaging apps

Fix: Check the app's settings to see if there are options to enable or add more messaging apps. Go to Sticker.ly settings and look for integratio... »»

Customization issue

Inability to edit stickers after adding

Fix: Before adding stickers, ensure you are satisfied with your edits. Use a separate image editing app to finalize your stickers before importin... »»

No bulk removal option for stickers

Fix: Manually delete stickers one by one. While tedious, this is currently the only option if bulk removal is not available. OR Consider provi... »»

Inability to organize sticker packs

Fix: Create a naming convention for your sticker packs that allows you to sort them easily. For example, use numbers or categories in the pack na... »»

Settings issue

Language settings default to Spanish/Portuguese

Fix: Change the language settings in the app. Go to Sticker.ly settings and look for a language option to switch to your preferred language. OR... »»

Syncing issue

Stickers not transferring to WhatsApp

Fix: Ensure that you have the latest version of both Sticker.ly and WhatsApp. Update them via the App Store if necessary. OR Try exporting sti... »»

Crashes issue

App crashes when saving to Messages

Fix: Check for available storage on your device. Go to Settings > General > iPhone Storage and ensure you have enough space to save new content.... »»

UI issue

Inconsistent sticker pack visibility

Fix: Try refreshing the app by closing it and reopening it. This can help reload the sticker packs properly. OR Check if you are logged into t... »»

Issues with cropping images

Fix: Use a dedicated image editing app to crop your images before importing them into Sticker.ly. This can provide more control over the cropping... »»

Difficulty deleting sticker packs

Fix: Long press on the sticker pack you want to delete and look for a delete option. If it doesn't appear, try swiping left on the pack to reveal... »»

Privacy issue

Private stickers can be downloaded by others

Fix: Review your privacy settings within the app. Go to Sticker.ly settings and ensure that your sticker packs are set to private if that option... »»

Slow issue

App is slow and unresponsive

Fix: Close other applications running in the background to free up memory. Double-tap the home button (or swipe up) and swipe away unused apps.... »»

Ads issue

Ads appear despite VIP purchase

Fix: Log out and log back into your VIP account to refresh your subscription status. This can sometimes resolve display issues with ads. OR Ch... »»

Bugs issue

Loss of sticker packs after app issues

Fix: Regularly back up your sticker packs by exporting them to your device. This way, you can restore them if issues arise. OR Check if the ap... »»

Registration issue

Requires sign-up to save stickers

Fix: If you prefer not to sign up, consider taking screenshots of your stickers as a temporary solution to save them visually. OR Use a differ... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Bad experience

3.1%

Neutral

2.5%

~ from our NLP analysis of 138,626 combined software ratings.

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Private Data Sticker.ly collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Yearly: $29.99 Yearly
Monthly: $5.99 Monthly
60 Avatars: $4.99 15 tickets, 4 avatars each