fix problems on Hello Aurora [iphone]

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—— Run into issues on Hello Aurora? Get help pending when official support gets back to you!

hello aurora: forecast app
Info:
company: Jeremy Barbet
: https://hello-aurora.com
: hello-aurora.com
Chat with our AI-based hello aurora Support
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Uploads issue
cannot upload photos after the fact

Fix: Check the app's permissions to ensure it has access to your photos. Go to Settings > Privacy > Photos and make sure Hello Aurora is allowed... ⇲
photo upload issues despite payment

Fix: Ensure that the app has the necessary permissions to access your photos. Go to Settings > Privacy > Photos and check the permissions for Hel... ⇲
 
Login issue
kicked out of app after logging in

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, finding Hello Aurora, and selecting 'Offload App'. This will remove t... ⇲
blocking sign in screen

Fix: Force close the app and restart your device. This can help clear any temporary glitches that may be causing the blocking issue. OR Try un... ⇲
no option to sign in with Apple

Fix: If the app does not support signing in with Apple, use an email and password to create an account instead. Make sure to remember your login... ⇲
 
Data issue
app shows incorrect data for location

Fix: Manually set your location in the app settings if the app allows it. Check for a location setting within the app to ensure it is set to your... ⇲
 
Registration issue
unable to create an account

Fix: Ensure that you are entering all required information correctly and that your internet connection is stable. Try using a different network i... ⇲
 
Updates issue
recent updates made app unusable

Fix: If the app was working before the update, consider uninstalling the app and reinstalling an older version if you have a backup. This can som... ⇲
 
UI issue
confusing interface

Fix: Take some time to explore the app and familiarize yourself with its features. Look for a help or tutorial section within the app that may pr... ⇲
 
Customization issue
no option to personalize location

Fix: Check the app settings to see if there is an option to add or customize locations. If not, consider providing feedback through the app's sup... ⇲
 
Notifications issue
limited notification options for different areas

Fix: Explore the app settings to see if there are any options to customize notifications for different locations. If not, consider using a differ... ⇲
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 what users are saying
Good experience
74.1%

Bad experience
15.5%

Neutral
10.3%

~ from our NLP analysis of 58 combined software ratings.

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 Private Data hello aurora collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pro Account: $1.99 Unlock gallery, stats and extra settings.
  2. Beginner: $0.99 We really appreciate your help!
  3. Supporter: $3.99 We really appreciate your help!
  4. Premium: $11.99 We really appreciate your help!
  5. Sponsor: $7.99 We really appreciate your help!