fix problems on Linkbio [iphone]

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—— Run into issues on Linkbio? Get help pending when official support gets back to you!

Linkbio - Link in bio builder
Info:
company: Qumai,Inc.
: https://instabio.cc
Chat with our AI-based Linkbio Support
   Hello! How can I assist you?  

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Slow issue

Slow loading times

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if performance improves. 2. Clear the app cache... ⇲
 
Glitches issue

Linkbio is laggy and glitchy

Fix: 1. Close any other apps running in the background to free up system resources. 2. Check for any available updates for the Linkbio app in the... ⇲
 
Loading issue

Templates do not load

Fix: 1. Ensure you have a stable internet connection. 2. Try refreshing the app by pulling down on the screen to reload the templates. 3. Clear t... ⇲
 
Registration issue

Email verification problems

Fix: 1. Check your email inbox for the verification email and ensure it’s not in your spam/junk folder. 2. If you don’t receive the email, try re... ⇲
 
Customization issue

Customization options limited in free mode

Fix: 1. Explore the available customization options within the free mode to maximize what you can do. 2. Consider upgrading to a paid plan if you... ⇲
 
Bugs issue

Links do not save after reordering

Fix: 1. After reordering your links, ensure you tap 'Save' or 'Done' to confirm the changes. 2. If the app does not save the changes, try restart... ⇲
 
Network issue

Links go blank when clicked

Fix: 1. Check the links in your Linkbio account to ensure they are correctly formatted and active. 2. Test the links in a web browser to see if t... ⇲

Phone links not working

Fix: 1. Ensure that the phone links are formatted correctly (e.g., tel:+1234567890). 2. Test the links by clicking them from different devices to... ⇲

Link not working for customers

Fix: 1. Test the link yourself by clicking on it from a different device or browser to see if it works. 2. Ensure that the link is correctly form... ⇲
 
Security issue

Warning pop-up for unsafe web

Fix: 1. Check the URLs of the links you are using to ensure they are secure (https://). 2. If you are using a custom domain, ensure it has a vali... ⇲
 
Crashes issue

Linkbio crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Clear the app cache by going to your iPhone settings, selecting Linkbio, and... ⇲
 
Ads issue

Misleading advertisement about features

Fix: 1. Review the app’s features in the settings or help section to understand what is available. 2. Use the features that are available to you... ⇲
 
UI issue

Inability to update profile picture

Fix: 1. Go to your profile settings in the Linkbio app and look for the option to change your profile picture. 2. Ensure that the image you are t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.2%

Bad experience
6.5%

Neutral
2.3%

~ from our NLP analysis of 3,192 combined software ratings.

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 Private Data Linkbio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Instabio Pro Monthly: $4.99 Unlock the full potential with the Pro plan
  2. Instabio Premium Monthly: $9.99 Upgrade Premium to create unlimited bio links
  3. Instabio Pro Yearly: $35.99 Unlock the full potential with the Pro plan
  4. InstaBio Premium Yearly: $71.99 InstaBio Premium Yearly Subscription