fix problems on Goodnotes [iphone]

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Goodnotes

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🛠️ Common Goodnotes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fix: Ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage and check for available space. Delete... ⇲

syncing issues between devices

Fix: Make sure you are logged into the same Apple ID on all devices. Go to Settings > [your name] to check your Apple ID. OR Check your intern... ⇲

Slow issue

lag when writing or drawing multiple items

Fix: Reduce the number of layers or items on the canvas. Try to combine or flatten layers if possible to improve performance. OR Restart the a... ⇲

Battery issue

battery consumption is high

Fix: Lower the screen brightness or enable Auto-Brightness in Settings > Display & Brightness. OR Turn off background app refresh for the app.... ⇲

Imports issue

importing issues from Google Docs

Fix: Ensure that the Google Docs file is in a compatible format (like PDF or DOCX) before importing. Export the document from Google Docs in a co... ⇲

Search issue

search feature doesn't always work

Fix: Make sure you are using the correct keywords or phrases. Try different variations of the search term. OR Restart the app to refresh its s... ⇲

UI issue

drag and drop feature not working

Fix: Ensure that you are using compatible apps that support drag and drop. Check if the app is updated to the latest version. OR Try restartin... ⇲

bookmark feature is less accessible

Fix: Familiarize yourself with the app's navigation. Check if there are shortcuts or gestures that can make accessing bookmarks easier. OR Cre... ⇲

zooming issues with document pages

Fix: Check if there are any settings related to zooming in the app and adjust them accordingly. OR Try using pinch-to-zoom gestures more slowl... ⇲

interface changes make navigation harder

Fix: Take some time to explore the new interface and familiarize yourself with the changes. Look for tutorials or guides within the app. OR Re... ⇲

Customization issue

no option to lock images

Fix: Use a workaround by creating a separate layer for images and avoid editing that layer. This can help prevent accidental changes. OR Consi... ⇲

no colored pencil or crayon option

Fix: Experiment with different brush settings to achieve a similar effect. Adjust the opacity and size of existing tools to mimic colored pencils... ⇲

no undo shortcut like two-finger tap

Fix: Check the app's settings for any customizable gestures or shortcuts that may allow you to set an undo function. OR Use the app's menu opt... ⇲

toolbar positioning options are limited

Fix: Explore the app's settings to see if there are any options for customizing the toolbar layout or appearance. OR Consider using a stylus o... ⇲

sensitivity adjuster for scribble-to-erase feature needed

Fix: Check the app's settings for any sensitivity adjustments related to the scribble feature. Adjust these settings if available. OR Practice... ⇲

limited customization for smart study feature

Fix: Explore the app's settings to see if there are any hidden customization options for the smart study feature. OR Use external tools or app... ⇲

no option to clear all annotations at once

Fix: Look for a bulk delete option in the app's settings or menu that allows you to remove multiple annotations at once. OR Manually delete an... ⇲

no option to change font and color for imported text

Fix: Edit the text after importing it by selecting it and using the formatting options available in the app. OR Consider using a different app... ⇲

Bugs issue

page duplication when adding new pages

Fix: Check the settings for page management in the app. There may be an option to disable automatic duplication. OR Manually delete any duplic... ⇲

Syncing issue

no real-time collaborative editing

Fix: Use a different app that supports real-time collaboration for projects requiring teamwork, such as Google Docs or Microsoft OneNote. OR S... ⇲

Glitches issue

glitches on the Mac app

Fix: Ensure that your Mac is running the latest version of the app. Check for updates in the App Store. OR Restart your Mac to clear any tempo... ⇲

Performance issue

inconsistent performance with typed notes

Fix: Check for any updates to the app that may address performance issues with typed notes. Update if necessary. OR Try typing in smaller sect... ⇲

Audio issue

pen and brush tools feel stiff

Fix: Adjust the pressure sensitivity settings in the app if available to make the tools feel more responsive. OR Experiment with different bru... ⇲

Settings issue

app opens to folder list instead of last used notebook

Fix: Check the app's settings for an option to set the default opening view to the last used notebook instead of the folder list. OR Create a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Bad experience

2.3%

Neutral

1.6%

~ from our NLP analysis of 91,420 combined software ratings.