fix problems on 极光单词 [iphone]

​

—— Run into issues on 极光单词? Get help pending when official support gets back to you!

极光单词
Info:
company: 北京思享聚合科技有限公司
: https://www.qingclass.com/
Chat with our AI-based 极光单词 Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Price discrepancy

Fix: Check if the app is offering different prices based on your region. Go to Settings > [your name] > Media & Purchases > View Account, and che... ⇲
 
Slow issue

极光单词 performance is laggy

Fix: First, try closing other apps running in the background. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPho... ⇲
 
Login issue

Frequent login errors

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Crashes issue

极光单词 crashes

Fix: First, ensure that your app is updated to the latest version. Go to the App Store, search for 极光单词, and check for updates. If an update... ⇲
 
UI issue

iPad display issue

Fix: If the iPhone app is running on your iPad and the display is not optimal, try adjusting the display settings. Go to Settings > Display & Bri... ⇲

Layout issues in landscape mode

Fix: Check if there are any settings within the app that allow you to adjust the layout for landscape mode. If not, try rotating your device to s... ⇲
 
Bugs issue

Bug in post-learning prompt

Fix: If you encounter a bug in the post-learning prompt, try restarting the app. Close it completely and reopen it to see if the issue resolves i... ⇲
 
Audio issue

Audio volume problem with AirPods

Fix: Ensure that your AirPods are fully charged and connected. Check the volume level on your iPhone and within the app. Sometimes, the app may h... ⇲
 
Installation issue

Requires app deletion and reinstallation after update

Fix: If the app requires deletion and reinstallation after updates, try to keep your app updated regularly. This may help reduce the frequency of... ⇲
 
Screen issue

Screen scaling issue after first launch

Fix: If you experience screen scaling issues, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.3%

Bad experience
3.7%

Neutral
2.0%

~ from our NLP analysis of 405 combined software ratings.

 Switch to these Alternatives:
知米背单词-大学四六级考试学英语记单词app
拓词-帮孩子，真正记住单词
边走边听背单词
图样单词-背单词学英语必备记忆法
生词本-背单词、自学英语必备
生词本 - 智能背诵提醒
单词块-背单词学英语翻译
List记单词-背单词科学记忆法、天天学英语
小站雅思单词－剑桥雅思考试必备单词APP
傻瓜英语-记单词宝藏app

 Private Data 极光单词 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 医疗英语实用词汇: $9.99 医疗英语实用词汇，助你学会医疗英语实用英语。
  2. 旅游英语实用词汇: $7.99 旅游英语实用词汇，助你学会实用旅游英语。
  3. 商务英语实用词汇: $8.99 商务英语实用词汇，助你学会实用商务英语。
  4. 亲子英语词汇: $5.99 亲子英语词汇，助你学会亲子英语。
  5. 会计词汇: $8.99 会计词汇，助你通过会计资格证。
  6. CFA词汇: $7.99 CFA词汇，助你学好英语，成为注册金融分析师。
  7. 外刊词汇: $8.99 外刊词汇，助你掌握外刊常用词汇，横行英文新闻网站不是梦~~
  8. 计算机英语实用词汇: $7.99 计算机英语实用词汇，助你学会计算机专业单词。
  9. 航空英语实用词汇: $7.99 航空英语实用词汇，助你学会航空英语实用英语。
  10. 1000常用必备核心词: $59.99 1000常用必备核心词，让你听懂常用会话。