fix problems on Lensa AI [iphone]

​

—— Run into issues on Lensa AI? Get help pending when official support gets back to you!

Lensa AI: photo & video editor
Info:
company: Prisma labs, inc.
: prisma-ai.com
Chat with our AI-based Lensa AI Support
   Hello! How can I assist you?  

characters left:
 
Camera issue

Inaccurate face detection

Fix: 1. Ensure good lighting: Make sure the photos you are uploading are well-lit and clear. Poor lighting can affect face detection accuracy. 2... ⇲
 
Customization issue

Limited customization for face/foreground/background

Fix: 1. Explore all available options: Go through the app settings and features thoroughly to ensure you are utilizing all customization tools av... ⇲

Generic filters

Fix: 1. Combine filters: Experiment by layering different filters or effects within the app to create a more unique look. 2. Use external apps:... ⇲

Limited options for photo selection

Fix: 1. Organize your photo library: Create albums in your Photos app to make it easier to find the images you want to use. 2. Use the search fu... ⇲

No option for photo revisions

Fix: 1. Save original images: Always keep a copy of the original image before editing, so you can start over if needed. 2. Use external editing... ⇲

Inability to edit backgrounds without face detection

Fix: 1. Use a different app: Consider using other photo editing apps that allow background editing without face detection. 2. Edit before upload... ⇲
 
Payments issue

High cost for photo packs

Fix: 1. Look for promotions: Check the app regularly for any discounts or promotional offers on photo packs. 2. Use free features: Focus on usin... ⇲

Misleading subscription terms

Fix: 1. Review subscription details: Go to the app's settings and review the subscription terms to understand what you are paying for. 2. Manage... ⇲

Daily usage limits despite subscription

Fix: 1. Check app settings: Review the app settings to see if there are options to increase usage limits for subscribers. 2. Plan usage: Spread... ⇲
 
Uploads issue

Issues with photo uploads

Fix: 1. Check internet connection: Ensure you have a stable internet connection when uploading photos. Switch between Wi-Fi and mobile data to se... ⇲
 
Video issue

Poor quality of generated images

Fix: 1. Use high-resolution images: Ensure that the images you upload are of high quality and resolution to improve the output quality. 2. Exper... ⇲
 
Bugs issue

Inconsistent results across different skin tones

Fix: 1. Use well-lit images: Ensure that the images you upload are well-lit and clear, as lighting can affect the results. 2. Experiment with di... ⇲
 
Support issue

Lack of response from support

Fix: 1. Check FAQs: Look through the app's FAQ section for answers to common issues. 2. Use community forums: Search for user forums or communit... ⇲
 
Updates issue

Lensa AI not updated in years

Fix: 1. Check for updates: Regularly check the App Store for any updates to the app. 2. Explore alternatives: If the app is not being updated, c... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore tutorials: Look for online tutorials or guides that explain how to navigate the app effectively. 2. Experiment: Spend some time... ⇲
 
Glitches issue

Distorted images with multiple limbs

Fix: 1. Use clear images: Ensure that the images you upload are clear and focused, as distortion can occur with blurry images. 2. Experiment wit... ⇲
 
Settings issue

Unclear guidelines for photo submissions

Fix: 1. Review app instructions: Check the app for any guidelines or tips on photo submissions. 2. Experiment: Try different types of images to... ⇲
 
Privacy issue

No credit for original artists in generated images

Fix: 1. Keep records: Document the original images you use for your edits to maintain a record of the source. 2. Use original content: Whenever... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.6%

Bad experience
6.7%

Neutral
4.7%

~ from our NLP analysis of 5,898 combined software ratings.