fix problems on Steer Clear [iphone]

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—— Run into issues on Steer Clear? Get help pending when official support gets back to you!

Steer Clear®
Info:
company: State Farm Mutual Automobile Insurance Company
: https://www.statefarm.com/insurance/auto_insurance/steerClear.asp
: www.statefarm.com
Chat with our AI-based Steer Clear Support
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Bugs issue

Only tracks 30 minutes of driving at a time

Fix: Plan your trips to fit within the 30-minute tracking window. If you have longer trips, consider breaking them into segments and manually sta... ⇲

Frequent false alerts for hard braking and acceleration

Fix: Review your driving habits and try to minimize sudden movements. Smooth driving can help reduce false alerts. Consider practicing defensive... ⇲

Inability to recall past drives or grades

Fix: Take screenshots of your scores after each trip for your records. This way, you can keep track of your progress manually. OR Look for any... ⇲

Poor scoring during highway driving with cruise control

Fix: Understand that highway driving may not align with the app's scoring criteria. Focus on maintaining a steady speed and safe following distan... ⇲

Steer Clear performance affected by phone movement

Fix: Ensure that your phone is securely mounted in a stable position while driving. This can help reduce the impact of phone movement on the app'... ⇲

Technical issues with module progress tracking

Fix: Try restarting the app or your phone to see if that resolves the tracking issue. Sometimes, a simple reboot can fix temporary glitches. OR... ⇲

Badges and scoring do not align with actual driving

Fix: Focus on the driving behaviors that the app rewards, even if they don't seem to align with your real-life experiences. Adjust your driving t... ⇲
 
Settings issue

Requires manual start for each trip

Fix: Create a habit of starting the app before you begin driving. You can set a reminder on your phone to prompt you to start the app before each... ⇲
 
Syncing issue

Does not transfer progress between devices

Fix: Check if the app has a cloud backup feature. If it does, ensure you are logged into the same account on both devices to sync your progress.... ⇲
 
Content issue

Modules are too short and not informative

Fix: Supplement your learning by seeking additional resources on safe driving practices. Look for online courses or videos that provide more in-d... ⇲
 
Gameplay issue

Steer Clear does not account for real-life driving situations

Fix: When using the app, try to be aware of the context of your driving. For example, if you are in heavy traffic, understand that the app may no... ⇲

Requires excessive caution to achieve high scores

Fix: Aim for a balanced approach to driving. While it's important to drive safely, don't let the app's scoring system overly influence your natur... ⇲

Difficult to achieve a perfect score

Fix: Accept that perfection may not be realistic and focus on consistent improvement instead. Set achievable goals for each trip rather than aimi... ⇲
 
Feedback issue

Limited feedback on driving performance

Fix: Supplement the app with other driving assessment tools or resources that provide more detailed feedback on your driving habits. OR Engage... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
4.3%

Neutral
2.5%

~ from our NLP analysis of 55,052 combined software ratings.

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 Private Data Steer Clear collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics