fix problems on Fabletics [iphone]

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—— Run into issues on Fabletics? Get help pending when official support gets back to you!

Fabletics: Premium Activewear
Info:
company: Fabletics, Inc.
: https://www.fabletics.com/help/faq
: www.fabletics.com
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Glitches issue
Glitches when adding items to cart

Fix: 1. Restart the app: Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. Reopen it and t... ⇲
 
UI issue
Difficulties with scrolling

Fix: 1. Close other apps: Double-tap the home button and swipe up on other apps to close them. This frees up resources for the Fabletics app. O... ⇲
Difficulty navigating wish list

Fix: 1. Organize your wish list: If possible, categorize items or remove those you no longer want to make navigation easier. OR 2. Use the sea... ⇲
Inability to add apartment numbers during checkout

Fix: 1. Use the website: If the app does not allow you to add apartment numbers, try completing your order on the Fabletics website. OR 2. Con... ⇲
Frequent redirects to the top of the page

Fix: 1. Scroll slowly: Sometimes, fast scrolling can cause the app to jump. Try scrolling more slowly to see if it helps. OR 2. Restart the ap... ⇲
Inability to view product details

Fix: 1. Tap on the product image: Ensure you are tapping the image to view details, as this may not be immediately obvious. OR 2. Check for ap... ⇲
Fabletics does not show redeemable items clearly

Fix: 1. Look for a dedicated section: Check if there is a specific section for redeemable items in the app's menu. OR 2. Use the website: If t... ⇲
 
Customization issue
Inability to filter by size or length

Fix: 1. Use the website: If the app lacks filtering options, try accessing the Fabletics website through your browser for more comprehensive filt... ⇲
Limited options for bundles

Fix: 1. Check the website: Sometimes, bundle options may be more extensive on the website than in the app. OR 2. Look for promotions: Keep an... ⇲
 
Search issue
Search results differ between app and website

Fix: 1. Use consistent search terms: Ensure you are using the same keywords when searching in both the app and the website to get similar results... ⇲
 
Support issue
No chat support within the app

Fix: 1. Use the website for chat support: Visit the Fabletics website on your browser where chat support may be available. OR 2. Check for FAQ... ⇲
 
Payments issue
Issues with order processing

Fix: 1. Verify payment information: Ensure your payment details are correct and up to date in the app settings. OR 2. Try a different payment... ⇲
Problems with payment methods

Fix: 1. Check your payment settings: Go to the app settings and ensure your payment method is valid and has sufficient funds. OR 2. Update the... ⇲
 
Inventory issue
Inconsistent inventory availability

Fix: 1. Refresh the app: Close and reopen the app to refresh inventory data. OR 2. Check back later: Inventory can change frequently, so if an... ⇲
 
Login issue
Fabletics does not recognize login credentials

Fix: 1. Reset your password: Use the 'Forgot Password' option to reset your credentials and try logging in again. OR 2. Check for typos: Ensur... ⇲
 
Bugs issue
Old addresses still appear during checkout

Fix: 1. Update your address book: Go to your account settings in the app and remove any outdated addresses. OR 2. Clear app cache: This can so... ⇲
 
Settings issue
Complicated cancellation process

Fix: 1. Review cancellation policy: Check the app or website for the cancellation policy and follow the outlined steps carefully. OR 2. Docume... ⇲
 
Notifications issue
Lack of communication regarding order status

Fix: 1. Enable notifications: Ensure that notifications are enabled for the app to receive updates about your order status. OR 2. Check your e... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.1%

Neutral
1.9%

~ from our NLP analysis of 60,893 combined software ratings.

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 Private Data Fabletics collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers