fix problems on TrackFit [iphone]

—— Run into issues on TrackFit? Get help pending when official support gets back to you!

TrackFit

Info:

company: Shenzhen Elink Things Co., Ltd

: http://elinkthings.com/

Chat with our AI-based TrackFit Support

🛠️ Common TrackFit Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TrackFit does not save user information

Fix: Check if the app has permission to access storage on your iPhone. Go to Settings > Privacy > Storage and ensure TrackFit is allowed to save... ⇲

Inaccurate body fat measurements

Fix: Ensure that you are using the scale correctly. Follow the manufacturer's instructions for accurate readings, such as standing still and usin... ⇲

Syncing issue

TrackFit fails to sync with scale

Fix: Make sure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on if it’s off. Then, try reconnecting the scale in... ⇲

Network issue

Bluetooth connectivity issues

Fix: Restart your iPhone and the Bluetooth device. This can often resolve temporary connectivity issues. OR Forget the Bluetooth device in you... ⇲

Account issue

Password reset emails not received

Fix: Check your spam or junk email folder to see if the reset email was filtered there. If found, mark it as not spam to ensure future emails arr... ⇲

Settings issue

TrackFit defaults back to Kg from Lb

Fix: Go to the app settings and manually change the unit of measurement back to Lb. Ensure you save the settings before exiting. OR Check if t... ⇲

Updates issue

Data does not update or change

Fix: Ensure that you are connected to the internet, as the app may require a connection to sync data. Check your Wi-Fi or cellular data settings.... ⇲

Historical progress lost after updates

Fix: Before updating the app, back up your data if the app provides an export feature. Check the app settings for any backup options. OR If hi... ⇲

UI issue

TrackFit interface is poorly designed

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, a little exploration can help you find features th... ⇲