fix problems on HeyPhoto [iphone]

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—— Run into issues on HeyPhoto? Get help pending when official support gets back to you!

HeyPhoto
Info:
company: Xiamen Hanin Co.,Ltd.
: http://cp.hprt.com/app/privacy_agreement_intl.html
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Updates issue

HeyPhoto appears outdated

Fix: Check for any available updates in the App Store. Keeping the app updated can sometimes resolve visual and functional issues. Go to the App... ⇲
 
UI issue

No print button available

Fix: Check if the app has a share or export option that allows you to send photos to another app that supports printing, such as the Photos app o... ⇲
 
Uploads issue

Only allows uploading one photo

Fix: Look for an option in the app settings that may allow batch uploads or check if there is a specific mode for multiple uploads. Sometimes, th... ⇲
 
Crashes issue

HeyPhoto crashes frequently

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲
 
Compatibility issue

Cannot connect to certain printers

Fix: Check if the printer is compatible with the HeyPhoto app. Refer to the printer's manual or manufacturer's website for compatibility informat... ⇲

Driver issues with certain printers

Fix: Ensure that the printer's firmware is up to date. Check the manufacturer's website for any available updates and follow their instructions t... ⇲
 
Messages issue

Error messages in different languages

Fix: Check the app's language settings, if available, to ensure it is set to your preferred language. This can usually be found in the settings m... ⇲
 
Performance issue

Inconsistent performance after initial use

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance. If not, try restarting your iPhone to f... ⇲
 
Network issue

Requires Bluetooth connection before app usage

Fix: Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. This is necessary for the app to functi... ⇲
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 what users are saying
Good experience
50.0%

Bad experience
43.8%

Neutral
6.3%

~ from our NLP analysis of 32 combined software ratings.

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 Private Data HeyPhoto collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data