fix problems on Silence Music [iphone]

—— Run into issues on Silence Music? Get help pending when official support gets back to you!

Silence Music

Info:

company: Octodev Ltd

: https://www.facebook.com/silencemusicapp

Chat with our AI-based Silence Music Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Silence Music app. 2. Restart your iPhone to clear any t... »»

Long startup time

Fix: 1. Ensure that your iPhone has enough storage space by going to Settings > General > iPhone Storage. Delete unnecessary apps or files if sto... »»

Audio issue

Music stops when exiting app

Fix: 1. Go to Settings > Silence Music and check if there is an option for background playback; ensure it is enabled. 2. Restart your iPhone to r... »»

Music playback randomly stops

Fix: 1. Check your internet connection; switch between Wi-Fi and cellular data. 2. Ensure that the app has permission to run in the background by... »»

Audio quality issues

Fix: 1. Check your internet connection; a weak connection can affect audio quality. 2. Go to Settings > Silence Music and check if there are audi... »»

Video issue

Error: no streams available for selected video

Fix: 1. Check your internet connection; switch between Wi-Fi and cellular data. 2. Restart the app and try selecting the video again. OR 1. Cl... »»

Syncing issue

Playlist syncing issues

Fix: 1. Ensure you are logged into the same account on all devices. 2. Manually refresh the playlists by pulling down on the playlist screen to r... »»

Cannot import playlists

Fix: 1. Ensure you are using the correct format for importing playlists; check the app's documentation for supported formats. 2. Restart the app... »»

UI issue

Inability to delete songs from favorites

Fix: 1. Go to your favorites list, swipe left on the song you want to delete, and tap 'Delete' if available. 2. Restart the app and try again.... »»

Cannot see currently playing song on lock screen

Fix: 1. Go to Settings > Silence Music and ensure that 'Show on Lock Screen' is enabled. 2. Restart your iPhone to refresh the settings. OR 1.... »»

Skip buttons malfunction

Fix: 1. Restart the app to see if the skip buttons start functioning again. 2. Check for any app updates in the App Store. OR 1. Force close t... »»

Search issue

Limited search results

Fix: 1. Ensure you are using the correct spelling and keywords when searching. 2. Try using different search terms or filters to broaden your sea... »»

Customization issue

Background image resets to black

Fix: 1. Go to the app settings and reselect your background image. 2. Restart the app to see if the image persists. OR 1. Check for any app up... »»

Cannot change playlist covers

Fix: 1. Go to the playlist settings and look for an option to change the cover; if available, select a new image. 2. Restart the app and try agai... »»

Limited options for song selection

Fix: 1. Ensure you are using the latest version of the app by checking for updates in the App Store. 2. Try using different search terms or filte... »»

Freezing issue

Unresponsive app

Fix: 1. Force close the app by double-tapping the home button and swiping up on the Silence Music app. 2. Restart your iPhone. OR 1. Check for... »»

Crashes issue

Frequent crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app's cache if the... »»

Ads issue

Subscription prompts interrupt usage

Fix: 1. Check if you are already subscribed; go to Settings > Silence Music and look for subscription details. 2. If you are subscribed, try logg... »»

Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the same version of the app and iOS. 2. Restart all devices to refresh their performance. OR 1. Ch... »»

Downloads issue

No offline downloading option

Fix: 1. Check the app settings to see if there is an option for offline downloads; if available, enable it. 2. Ensure you have a stable internet... »»

Support issue

Contact developer button not functional

Fix: 1. Check if there are any app updates in the App Store that may fix this issue. 2. Restart the app and try using the contact button again.... »»