fix problems on PreSonus Universal Control [iphone]

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—— Run into issues on PreSonus Universal Control? Get help pending when official support gets back to you!

PreSonus Universal Control
Info:
company: PreSonus Audio Electronics, Inc.
: https://support.presonus.com/
: www.presonus.com
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Battery issue

PreSonus Universal Control drains battery quickly

Fix: 1. Reduce the screen brightness while using the app. Go to Settings > Display & Brightness and adjust the brightness slider. 2. Disable bac... ⇲
 
Audio issue

effects do not work on all mics

Fix: 1. Check the compatibility of your microphones with the app. Refer to the user manual or online resources for a list of supported mics. 2.... ⇲
 
Slow issue

PreSonus Universal Control is unreasonably slow to start up

Fix: 1. Restart your iPhone to clear temporary files and free up memory. 2. Check for any updates to the app in the App Store and install them,... ⇲
 
UI issue

PreSonus Universal Control often does not respond to taps

Fix: 1. Ensure that your iPhone's screen is clean and free of any obstructions. 2. Restart the app by closing it completely and reopening it. 3... ⇲

clumsy interface design

Fix: 1. Familiarize yourself with the app layout by reviewing the user manual or online tutorials. 2. Customize the interface settings if availa... ⇲

missing A/B button for Fat Channel

Fix: 1. Check the app settings to see if the A/B button can be enabled or is hidden in a menu. 2. Review the user manual for any alternative met... ⇲

too many elements on the page

Fix: 1. Explore the app settings to see if there are options to customize the interface or hide certain elements. 2. Familiarize yourself with t... ⇲
 
Network issue

PreSonus Universal Control fails to connect to mixers

Fix: 1. Ensure that your mixer is powered on and properly connected to your iPhone via Bluetooth or USB. 2. Check the app settings to ensure tha... ⇲
 
Bugs issue

scene saving bug

Fix: 1. Ensure that you are following the correct procedure for saving scenes as outlined in the app's user manual. 2. Try saving scenes with di... ⇲

graphics and buttons are buggy

Fix: 1. Restart the app to see if the graphics and buttons refresh correctly. 2. Ensure that your iPhone is running the latest version of iOS an... ⇲
 
Compatibility issue

inability to use Mixer Bypass on iPad

Fix: 1. Check if your iPad is running the latest version of iOS and the PreSonus app. Update if necessary. 2. Review the app settings to ensure... ⇲

incompatibility with latest firmware

Fix: 1. Check for any updates to the PreSonus app that may address compatibility issues. 2. If the app is incompatible, consider downgrading the... ⇲

no support for iPad mini

Fix: 1. Check the App Store for any updates that may add support for the iPad mini. 2. If the app is not compatible, consider using a different... ⇲
 
Screen issue

PreSonus Universal Control opens to a blank screen

Fix: 1. Force close the app and reopen it. Double-tap the Home button (or swipe up) and swipe up on the app to close it. 2. Restart your iPhone... ⇲

screen goes black

Fix: 1. Check your iPhone's display settings to ensure that auto-lock is not set to a very short duration. Go to Settings > Display & Brightness... ⇲
 
Support issue

PreSonus Universal Control lacks mobile remote control support

Fix: 1. Check the app settings to see if there are any options for enabling remote control features. 2. Look for any updates in the App Store th... ⇲
 
Customization issue

no way to save channel color settings

Fix: 1. Check the app settings to see if there is an option to save channel color settings. 2. Experiment with different configurations to see i... ⇲
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 what users are saying
Bad experience
53.5%

Good experience
38.6%

Neutral
7.9%

~ from our NLP analysis of 127 combined software ratings.

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 Private Data PreSonus Universal Control collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.