fix problems on PiXX [iphone]

—— Run into issues on PiXX? Get help pending when official support gets back to you!

PiXX - Paint By Number Game

Info:

company: Revosoft Technologies PTY LTD

: http://www.revosoft.com.au

: www.revosoft.com.au

Chat with our AI-based PiXX Support

🛠️ Common PiXX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PiXX crashes frequently

Fix: 1. Update the App: Go to the App Store, search for PiXX, and check if there is an update available. If so, download and install it. Updates... ⇲

Game lags after short usage

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on any a... ⇲

UI issue

Obstructive UI elements

Fix: 1. Adjust Screen Orientation: Sometimes, changing the orientation of your device can help with UI elements that obstruct gameplay. Try rotat... ⇲

Color selection tool is too large

Fix: 1. Zoom In/Out: If the app allows, try zooming in or out on the canvas to make the color selection tool appear smaller relative to the artwo... ⇲

Scrolling issues with images

Fix: 1. Restart the App: Close and reopen PiXX to see if that resolves any temporary scrolling issues. 2. Check for Updates: Ensure you have the... ⇲

Ads issue

Inconvenient ad placement

Fix: 1. Upgrade to Premium: If the ads are too disruptive, consider upgrading to a premium version if available, which typically removes ads. 2.... ⇲

Ads appear after initial play

Fix: 1. Upgrade to Premium: If the ads are bothersome, consider upgrading to a premium version if available, which typically removes ads. 2. Mute... ⇲

Customization issue

Limited art variety

Fix: 1. Explore Updates: Regularly check for updates as new art pieces may be added over time. Go to the App Store and see if there are any new v... ⇲

Repetitive themes

Fix: 1. Explore New Content: Regularly check for updates or new themes that may be added to the app. Go to the App Store for updates. 2. Particip... ⇲

Payments issue

Subscription model is expensive

Fix: 1. Evaluate Subscription Options: Check if there are different tiers of subscriptions available. Sometimes, a lower tier may offer sufficien... ⇲

Battery issue

Battery drain issues

Fix: 1. Enable Low Power Mode: Go to Settings > Battery and enable Low Power Mode to extend battery life while using the app. 2. Close Other Apps... ⇲

PiXX overheating issues

Fix: 1. Take Breaks: If the app causes your device to overheat, take regular breaks to allow your device to cool down. 2. Close Background Apps:... ⇲

Account issue

Inability to access purchased content

Fix: 1. Restore Purchases: Go to the app settings and look for an option to 'Restore Purchases'. This can help recover any content you’ve bought... ⇲

Freezing issue

Game freezes during coloring

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find PiXX, and offload the app to clear cache without losing data. Reinstall... ⇲

Messages issue

No chat feature in multiplayer

Fix: 1. Use External Communication: Consider using a separate messaging app (like WhatsApp or Messenger) to communicate with friends while playin... ⇲

Gameplay issue

Magic finger cooldown for subscribers

Fix: 1. Plan Usage: Be strategic about when to use the magic finger feature to maximize its effectiveness during gameplay. 2. Check for Updates:... ⇲

Glitches issue

Some themes get stuck

Fix: 1. Restart the App: Close and reopen PiXX to see if that resolves any temporary issues with stuck themes. 2. Clear App Cache: Go to Settings... ⇲