fix problems on MVB [iphone]

—— Run into issues on MVB ? Get help pending when official support gets back to you!

MVB Mobile Banking

Info:

company: MVB Bank

: https://www.mvbbanking.com/contact-us/

: www.mvbbanking.com

Chat with our AI-based MVB Support

🛠️ Common MVB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

falls short of previous app

Fix: Familiarize yourself with the new features and layout of the app. Take time to explore the menus and options available. Sometimes, the new a... ⇲

not user friendly

Fix: Create a list of the most common tasks you perform in the app (e.g., checking balance, transferring funds). Familiarize yourself with the st... ⇲

UI issue

poor overall presentation

Fix: Adjust your device's display settings. Sometimes, changing the brightness or enabling 'Dark Mode' can improve the visual experience of the a... ⇲

worse visual appearance

Fix: Explore the app settings to see if there are any themes or display options that can enhance the visual experience. Some apps allow users to... ⇲

Notifications issue

nuisance notifications cannot be turned off

Fix: Go to your iPhone's Settings > Notifications > MVB Mobile Banking. Here, you can customize the notification settings, including turning off... ⇲

Account issue

account not up to date

Fix: Manually refresh the app by pulling down on the screen in the account overview section. This can sometimes force the app to update the infor... ⇲

Bugs issue

transactions appear/disappear

Fix: Check your internet connection. A weak or unstable connection can cause issues with loading transaction data. Ensure you are connected to a... ⇲

available balance inaccurate

Fix: Verify your balance by checking your account through a different method, such as online banking via a web browser. This can help confirm whe... ⇲

inability to see transaction details

Fix: Check if there is an option to expand or view more details on the transaction list. Sometimes, tapping on a transaction may reveal additiona... ⇲

Network issue

frequent disconnections from bank

Fix: Ensure that your app is updated to the latest version, as updates often include fixes for connectivity issues. Check the App Store for any a... ⇲

Slow issue

slow loading times

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

61.1%

Bad experience

33.3%

Neutral

5.6%

~ from our NLP analysis of 18 combined software ratings.

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Private Data MVB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content