fix problems on Choco Store [iphone]

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—— Run into issues on Choco Store? Get help pending when official support gets back to you!

Choco Store
Info:
company: Upperpik Oyun Yazilim ve Pazarlama Ticaret Anonim Sirketi
: http://www.upperpik.com/support/
: www.upperpik.com
Chat with our AI-based Choco Store Support
   Hello! How can I assist you?  

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Ads issue

incessant pop-up offers

Fix: Navigate to the app's settings and look for an option to manage promotional notifications. Disable any settings that allow for promotional p... ⇲

stuck after paying for no ads

Fix: Check if the payment was processed successfully. Look for a confirmation email or receipt in your purchase history. OR Log out of your ac... ⇲

too many ads

Fix: Consider limiting your playtime to reduce the number of ads you encounter. Set specific gaming sessions to manage your time effectively. O... ⇲

spending more time watching ads than playing

Fix: Try to focus on completing levels quickly to minimize ad interruptions. Set a goal for each session to keep your playtime efficient. OR C... ⇲
 
Gameplay issue

unable to upgrade in second factory

Fix: Ensure that you have met all the requirements for upgrading in the second factory. Check if there are any specific resources or levels you n... ⇲

no customers in second level

Fix: Check if there are any tasks or objectives that need to be completed in the first level to unlock customers in the second level. Completing... ⇲

no functionality after level one

Fix: Check if there are any updates available for the app that may address this issue. Go to the App Store and look for updates. OR Try loggin... ⇲
 
Glitches issue

glitches in shop

Fix: Clear the app's cache by going to your iPhone settings, finding the app, and selecting 'Clear Cache' if available. This can help resolve min... ⇲
 
Crashes issue

Choco Store crashes on opening

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. OR Try uni... ⇲

game closes unexpectedly

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs that cause crashes. OR Free up... ⇲
 
Login issue

unable to play after logging off

Fix: Ensure that you are logging back into the correct account. Double-check your login credentials to avoid access issues. OR Try restarting... ⇲

reverts to tutorial after logging back in

Fix: Check if there are any updates available for the app that may fix this issue. Go to the App Store and look for updates. OR Try clearing t... ⇲
 
Freezing issue

game freezes

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Restart y... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.6%

Bad experience
7.8%

Neutral
2.6%

~ from our NLP analysis of 425 combined software ratings.

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 Private Data Choco Store collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. NoAds: $3.99 Removes banner and interstitial ads.
  2. 30 Ticket: $2.99 Buy 30 tickets!
  3. CEO: $7.99 All in one pack!
  4. 50 Ticket: $4.99 Buy 50 tickets!
  5. Ultra Bundle Pack: $12.99 All In One Pack + No Ads + Ultra Cash Pack
  6. 30 Tickets + No Ads: $5.99 Buy 30 tickets and no ads!
  7. Treasury Trove Pack: $5.99 Buy treasury trove pack!
  8. 20 Ticket: $2.99 Buy 20 tickets!
  9. Mega Bundle: $8.99 All in one pack + No Ads
  10. 10 Ticket: $1.99 Buy 10 tickets!