fix problems on CASE 2 [iphone]

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—— Run into issues on CASE 2? Get help pending when official support gets back to you!

CASE 2: Animatronics Horror
Info:
company: Walnut LLC
: https://www.walnutdevgames.com/
: www.walnutdevgames.com
Chat with our AI-based CASE 2 Support
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characters left:
 
Ads issue

ads play while game continues

Fix: 1. Mute the game: Use the mute button on your iPhone to silence the game while ads play. 2. Check settings: Look for an option in the game... ⇲
 
Screen issue

screen glitch causes deaths

Fix: 1. Adjust graphics settings: If the game has graphics settings, lower them to see if it reduces glitches. 2. Restart the game: Close and re... ⇲
 
Settings issue

controller issues with settings

Fix: 1. Reconfigure controls: Go to the settings menu in the game and reconfigure your controller settings. 2. Disconnect and reconnect: If usin... ⇲
 
UI issue

backpack has no exit button

Fix: 1. Use the home button: If the backpack menu is unresponsive, try pressing the home button to exit the menu. 2. Restart the game: Close the... ⇲

inventory cannot back out

Fix: 1. Tap outside the inventory: Try tapping outside the inventory area to see if it closes. 2. Restart the game: Close and reopen the game to... ⇲

no exit button in inventory

Fix: 1. Tap outside the inventory: Try tapping outside the inventory area to see if it closes. 2. Restart the game: Close and reopen the game to... ⇲
 
Audio issue

audio glitches during ads

Fix: 1. Mute the game: Use the mute button on your iPhone to silence the game during ads. 2. Check audio settings: Look for audio settings in th... ⇲

static audio

Fix: 1. Restart the game: Close and reopen the game to reset audio settings. 2. Check audio settings: Look for audio settings in the game to adj... ⇲

choppy audio

Fix: 1. Restart the game: Close and reopen the game to reset audio settings. 2. Check device performance: Ensure no other apps are running in th... ⇲
 
Gameplay issue

owl distraction mechanic not working

Fix: 1. Restart the game: Close and reopen the game to reset mechanics. 2. Check for updates: Ensure the game is updated, as this may be a known... ⇲

cat spawns in office

Fix: 1. Restart the game: Close and reopen the game to reset spawn points. 2. Avoid specific areas: If the cat consistently spawns in the office... ⇲

unable to turn power back on

Fix: 1. Restart the game: Close and reopen the game to reset mechanics. 2. Check for updates: Ensure the game is updated, as this may be a known... ⇲
 
Glitches issue

stuck in walls

Fix: 1. Restart the game: Close and reopen the game to reset your character's position. 2. Move slowly: When navigating tight spaces, move slowl... ⇲

wallhack rooms

Fix: 1. Restart the game: Close and reopen the game to reset the environment. 2. Avoid specific areas: If certain rooms are consistently problem... ⇲
 
Crashes issue

game crashes on death

Fix: 1. Restart the game: Close and reopen the game to reset any temporary issues. 2. Check for updates: Ensure the game is updated, as updates... ⇲
 
Graphics issue

graphics are poor

Fix: 1. Adjust graphics settings: If the game has graphics settings, try adjusting them to improve quality. 2. Restart the game: Close and reope... ⇲
 
Payments issue

inability to purchase items

Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. 2. Restart the game: Close and reopen the game to re... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
73.0%

Bad experience
17.6%

Neutral
9.4%

~ from our NLP analysis of 159 combined software ratings.

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 Private Data CASE 2 collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Disable ADS: $2.99 Disables ads across the entire app
  2. Special Order: $2.99 Disable ads, unlocking episodes, 300 coins!
  3. Infinite Sprint: $0.99 Allows you to run endlessly.
  4. Unlocking episodes: $1.99 You will have access to all episodes.
  5. Turning off the Cat: $0.99 Turning off the Animatronic Cat.
  6. Turning off the Owl: $0.99 Turning off the Animatronic Owl.
  7. Turning off the Bull: $0.99 Turning off the Bull PM56-C Animatronic.
  8. Coins: $0.99 You will receive 100 coins
  9. Coins: $2.99 You will receive 300 coins
  10. Coins: $2.99 You will receive 300 coins