fix problems on HTeaO [iphone]

—— Run into issues on HTeaO? Get help pending when official support gets back to you!

HTeaO

Info:

company: TBevCo, LLC

: https://customersupport.hteao.com/support/home

: www.hteao.com

Chat with our AI-based HTeaO Support

🛠️ Common HTeaO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot enter receipts older than 3 days

Fix: Unfortunately, the app has a built-in limitation that restricts users from entering receipts older than 3 days. As a workaround, consider ke... ⇲

Network error when scanning receipts

Fix: First, check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is fine, try restar... ⇲

Bugs issue

Sweet and unsweet flavors not consistent

Fix: This inconsistency may be due to variations in preparation at different locations. To address this, when ordering, specify your preference c... ⇲

Payments issue

HTeaO does not allow mobile orders with gift cards

Fix: Currently, the app may not support gift card transactions for mobile orders. As a workaround, you can place your order in person and use you... ⇲

Updates issue

Issues with scanning receipts after app update

Fix: If you are experiencing issues after an update, first try restarting the app. If that doesn't work, check for any additional updates in the... ⇲

Account issue

No transaction history access in app

Fix: If the app does not show transaction history, check if you are logged into the correct account. Sometimes, users may have multiple accounts.... ⇲

Compatibility issue

Menu not available for certain locations

Fix: If the menu is not available for specific locations, ensure that your app is updated to the latest version. Sometimes, menu updates are incl... ⇲

Limited functionality for ordering online

Fix: If the app has limited online ordering functionality, check if there are any updates available that might enhance this feature. If not, cons... ⇲

Crashes issue

HTeaO crashes or freezes

Fix: If the app crashes or freezes, first try restarting your iPhone. This can clear temporary glitches. If the issue continues, check for update... ⇲

Registration issue

Difficulty creating account through Apple

Fix: If you are having trouble creating an account, ensure that your Apple ID is functioning correctly. Try logging out of your Apple ID and logg... ⇲

Settings issue

Points expire every 30 days

Fix: To avoid losing points, make sure to use your points before the 30-day expiration. Set reminders on your phone to check your points balance... ⇲

Customization issue

No option to transfer points as gifts

Fix: Currently, the app may not support point transfers. As a workaround, consider sharing your rewards by treating friends or family to a drink... ⇲

Inability to select specific location menu

Fix: If you cannot select a specific location's menu, ensure that your location services are enabled for the app. Go to Settings > Privacy > Loca... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.6%

Neutral

0.8%

Bad experience

0.6%

~ from our NLP analysis of 39,620 combined software ratings.

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Private Data HTeaO collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Diagnostics