fix problems on Apex Athlete Series [iphone]

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—— Run into issues on Apex Athlete Series? Get help pending when official support gets back to you!

Apex Athlete Series
Info:
company: Statsports International Limited
: http://statsports.com
: statsports.com
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Slow issue
Syncing takes too long

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as syncing requires data transfer. 2. Reduce data load: If you h... »»
 
UI issue
UI is clunky

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features better. 2. Customize settings: Check... »»
 
Syncing issue
Cannot export data

Fix: 1. Check app settings: Look for any options within the app that may allow you to export data, such as a 'Share' or 'Export' feature. 2. Use... »»
Data sometimes does not sync

Fix: 1. Ensure stable connection: Make sure your internet connection is stable during the syncing process. 2. Restart the app: Close and reopen t... »»
 
Customization issue
Limited metrics available

Fix: 1. Explore all features: Ensure you are using all available features of the app, as some metrics may be hidden in different sections. 2. Use... »»
Formation cannot be changed

Fix: 1. Check settings: Look through the app settings to see if there are any options to customize formations. 2. Use alternative methods: If for... »»
Inability to track individual sprints

Fix: 1. Use a stopwatch: As a workaround, use your iPhone's built-in stopwatch to track individual sprints manually. 2. Check for updates: Regula... »»
No calendar feature

Fix: 1. Use a separate calendar app: Utilize your iPhone's built-in calendar app to track workouts and schedules. 2. Create a manual calendar: Co... »»
Cannot change workout type easily

Fix: 1. Check settings: Look for options in the app settings that may allow you to change workout types. 2. Use workarounds: If changing workout... »»
 
Compatibility issue
No iPad compatibility

Fix: 1. Use iPhone in compatibility mode: If you have an iPhone, you can use it in landscape mode on your iPad for a larger display. 2. Use an em... »»
 
Updates issue
App lacks updates

Fix: 1. Check for updates: Regularly check the App Store for any updates to the Apex Athlete Series app. 2. Stay informed: Follow the app's socia... »»
App is stale

Fix: 1. Explore all features: Make sure you are utilizing all features of the app to keep your experience fresh. 2. Set new goals: Create new fit... »»
 
Support issue
Customer support is unresponsive

Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website for common issues. 2. Use community forums: Se... »»
 
Bugs issue
Pod stops working after a short time

Fix: 1. Check battery: Ensure the pod is charged and functioning properly. 2. Restart the pod: Turn the pod off and on again to reset it. OR 3... »»
 
Features issue
No social feature as advertised

Fix: 1. Explore existing features: Check if there are any social features that may not be immediately obvious. 2. Use alternative platforms: Cons... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.4%

Bad experience
3.4%

Neutral
1.2%

~ from our NLP analysis of 1,818 combined software ratings.

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 Private Data Apex Athlete Series collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info