fix problems on SportsMax [iphone]

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—— Run into issues on SportsMax? Get help pending when official support gets back to you!

SportsMax
Info:
company: Sportsmax Ltd.
: https://www.sportsmax.tv/index.php/privacy
: www.sportsmax.tv
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Network issue
channels offline during matches

Fix: Check for any scheduled maintenance or updates from the app. Sometimes channels may be offline due to server issues. You can check the app's... »»
matches not showing

Fix: Refresh the app or navigate to the matches section again. Sometimes, the app may need a refresh to display current matches. OR Check if t... »»
inconsistent streaming quality

Fix: Check your internet speed and stability. Use a speed test app to ensure you have sufficient bandwidth for streaming. OR If available, try... »»
 
Login issue
unable to login

Fix: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' option to reset it... »»
 
Bugs issue
app bugs every 30 seconds

Fix: Try uninstalling and reinstalling the app. This can help eliminate any corrupted files that may be causing the bugs. OR Check for updates... »»
app works intermittently

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. OR Try usi... »»
app has too many bugs

Fix: Regularly check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. OR Clear the app... »»
 
Video issue
video not playing 90% of the time

Fix: Check your internet speed. Use a speed test app to ensure you have sufficient bandwidth for streaming. If your speed is low, try switching t... »»
 
Settings issue
no option to set video quality

Fix: Look for a settings menu within the video player itself. Some apps have a gear icon or settings option that allows you to adjust video quali... »»
 
UI issue
no fullscreen option

Fix: Try rotating your device to landscape mode. This may automatically trigger fullscreen mode in some apps. OR Check the app settings for an... »»
 
Account issue
subscription access issues

Fix: Verify your subscription status in the app settings. Ensure that your subscription is active and not expired. OR Log out of the app and l... »»
 
Compatibility issue
no support for AppleTV/TVos

Fix: Use AirPlay to stream content from your iPhone to your Apple TV. Open the video on SportsMax, swipe down from the top right corner of your i... »»
 
Search issue
not showing desired content

Fix: Check if there are any filters or settings that may be limiting the content displayed. Reset any filters to show all available content. OR... »»
 
Loading issue
long loading times

Fix: Ensure you are connected to a strong and stable internet connection. If possible, switch to a wired connection or a different Wi-Fi network.... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
68.8%

Bad experience
21.6%

Neutral
9.6%

~ from our NLP analysis of 416 combined software ratings.

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 Private Data SportsMax collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics